Business Development Rep. - Sales Department

Business Development Representative Sales

The Business Development Representative (BDR) Sales is responsible for receiving, processing, verifying, and distributing information related to inbound and outbound sales activities. This includes handling inquiries for new and used vehicles, managing internet leads, and providing general information to prospective and existing customers. The Business Development Rep. must be able to work every other Saturday as part of the job schedule.

Core responsibilities include qualifying internet leads to create sales opportunities, scheduling sales appointments for Sales Consultants, making outbound phone calls to new and existing customers, assisting Sales Consultants in selling vehicles through phone calls, text messages, and emails, answering inbound sales calls and gathering relevant customer information, updating and maintaining detailed notes within the CRM system, testing and implementing various prospecting tools and software, and performing other duties as assigned by management.

Job requirements include the ability to multitask effectively in a fast-paced environment, being tech-savvy with the ability to learn new software and tools quickly, having strong verbal communication skills, especially over the phone, excellent interpersonal and customer service skills, being self-motivated with strong work ethics, critical thinking skills, active listening skills, the ability to adapt to the continually evolving automotive sales industry, and strong time management and organizational skills.

Universal responsibilities include adhering to the Rochester Motor Cars mission, vision, and values in all situations, following and utilizing the Rochester Motor Cars philosophy of 1-2-3-4-5, customer enthusiasm, employee satisfaction, financial performance, market effectiveness, ongoing improvement, and exhibiting personal excellence by setting a high standard of performance and consistently meeting or exceeding quality standards and requirements.

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers and employees expectations and maintain their loyalty for a lifetime. Competitive compensation and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees. Job description subject to change at managements discretion.