Carhop/ Skating Carhop (server)

Position: Carhop Are you the right applicant for this opportunity Find out by reading through the role overview below. Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position serves product to guests. Essential Job Duties: - Ensure that product meets operational, quality, and appearance standards before being delivered to guests - Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds - Provide friendly, quick, and polite service to guests - Promptly respond to guest requests - Report customer complaints/issues to MOD - Assist guest with payment - Make accurate change quickly and efficiently - Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot - Comply with all company policies, procedures, and operational standards - Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards - Regular attendance ADDITIONAL DUTIES: - Report employee complaints/issues to MOD - Move and stock food product weighing up to 50 pounds - Skating Carhop: - Complete Skating Carhop training requirements - Perform duties while on roller skates - Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: - Knowledge/Skills - General restaurant or retail knowledge - Basic xmcpwfu math and reading skills - Effective verbal and written communication skills - Ability to follow directions - Customer service and multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions