Guest Service Representative - Front Desk - TownePlace Suites, Wareham, MA

$500 per month

Lafrance Hospitality

Full-Time Guest Services Representative - Front Desk Attendant

TownePlace Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for Full-Time Guest Services Representative - Front Desk Attendant.

We want you to join our team at the TownePlace Suites as a Front Desk Attendant!

At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.

Refer a friend once you join and earn up to $500!!!

Pay: $16 - $18 Per Hour

Shifts: 3pm-11pm Primarily, Must have weekend availability

Responsibilities:

Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and Hotel policies.
Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Lafrance Hospitality

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Vacancy posted 22 hours ago

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