Senior Relationship Manager, Vendor Finance

Senior Relationship Manager, Vendor Finance Location: US-NJ-Burlington Company: Canon Financial Services Requisition ID: 34400 Category: Sales/Business Development Position Type: Full-Time Workstyle: Hybrid About the Role Canon Financial Services in Burlington, NJ is currently seeking a Senior Relationship Manager, Vendor Finance (Sr Specialist, Rel Dealer Ch). The Senior Relationship Manager, Vendor Finance will support the Vendor Finance Department and has the primary responsibility to grow the dealer base while managing existing dealer relationships. As the primary liaison to manufacturers, dealers, and customers, the successful candidate will develop and handle all aspects of client interaction, including transaction execution, negotiation, and documentation, while ensuring adherence to CFS programs. Objectives are achieved and exceeded by working closely with CFS management and support teams to deliver best‑in‑class service to customers and dealers. Achievement of sales volume results, application activity, and sales activity goals is required. This position is eligible for a generous and competitive commission plan. This role is full‑time and offers a hybrid work schedule with office attendance on Wednesday and Thursday and the option to work from home the remainder of the week (unless a specific business need arises requiring in‑office attendance on other days). Work schedules and office reporting requirements may change from time to time based on business needs. Responsibilities Expand the Vendor Finance, CFS Dealer network by soliciting new business in existing and new markets. Work with owners, sales and sales management within accounts to understand decision‑making processes and uncover company needs. Use professional, creative persuasion and repetitive sales efforts to onboard new dealers to use CFS leasing services. Provide communication to CFS management to ensure understanding of financing needs in the marketplace. Understand competitive products and prices offered by other leasing companies and update management on any market conditions that could impact CFS competitiveness. Provide solutions to dealers and customers by offering CFS financing services. Understand the process to help dealers efficiently use the CFS funding platform for their business. Understand key attributes to the dealer funding process which CFS offers. Demonstrate capability by performing selling and service‑related activities quickly, accurately and efficiently. Increase new business volume and application activity from existing accounts to grow the Vendor Finance assigned territory. Collaborate closely with other team members by sharing work, using best practices and educating to deliver excellent service. Develop and maintain strong relationships with counterparts within each dealership to drive new leasing business to Canon Financial Services. Organize and maintain training materials, individual records, spreadsheets, talk tracks and other work‑related materials to perform job functions and responsibilities. Use Salesforce to track sales calls, activities, follow‑up tasks and new opportunities for appropriate next steps in the sales and relationship management cycle. Maintain the Salesforce database through activity history and sales coding to ensure detailed knowledge of territory dealers. Support dealer sales efforts with marketing materials by interfacing with the support team to accomplish necessary tasks needed to provide information. Take an active role in your individual learning of CFS systems, methods and processes to become more knowledgeable. Use best practices to perform day‑to‑day activities. Possess a working knowledge of the Vendor Finance channel’s equipment, primary use cases, customer types and vertical markets. Support department projects and objectives such as dealer productivity tools, new versions of the CFS Dealer Portal and beta testing plans by active participation in assigned projects. Use sales campaigns, quarterly promotions and other means to enhance relationships and better understand dealers’ leasing behaviors to persuade them to use Canon’s leasing and financing services. Provide best‑in‑class service throughout the entire origination process with external dealers and customers as well as internal Canon departments. Communicate the CFS leasing process and services to dealers and end‑user customers by delivering webinars, virtual presentations and prepared in‑person sales talks. Provide accurate weekly sales forecast updates and support department projects and assignments. Participate and attend select industry trade shows, dealer meetings and channel partner events. Always represent Canon in a professional manner to highlight our history and strong brand reputation. Provide lease product, lease promotion, and general lease process sales training to the Vendor Finance dealer base on an ongoing basis to strengthen channel performance. Document all transactions using Nexus and other CFS systems to ensure accurate application entry and detailed follow‑up on all lease opportunities and transactions. Support the sales cycle by documenting lease transactions for customer signature. Develop relationships directly with customers to encourage repeat business. Maintain high level of service by following policies and procedures; report necessary changes required to maintain CFS best‑in‑class service. Escalate topics or transactions swiftly and efficiently by communicating the current situation and potential solutions to management. Work efficiently across the organization to satisfy dealer and customer requirements (e.g., with Credit, Customer Service, Pricing, Tax). Possess and demonstrate a thorough understanding of T‑Value software and HP financial calculator use to price lease transactions. Support general education for newer members of the team. Demonstrate a proactive approach to developing new relationships in the dealer community and any related sales organization(s). Grow and develop the Vendor Finance territory. Participate in department and company projects as needed. Support change management initiatives (e.g., testing and development of new dealer efficiency tools, website, e‑commerce, beta testing with dealer community). Qualifications Bachelor’s Degree required. Proven relationship‑management skills in the leasing industry. Team player with high energy, positive outlook and professional demeanor who takes initiative. Proficient in finance structures and programs utilized in leasing industry. Proficiency of credit concepts. Strong math aptitude, organizational skills and attention to detail. Excellent communication and presentation skills (written, verbal and group). Strong computer skills, including advanced knowledge of T‑Value, Excel, PowerPoint, Salesforce, Nexus and LeaseWave. Travel up to 10% for trade shows, dealer visits and customer visits. 3+ years of dealer finance sales experience required. 5+ years of transactional finance required. Travel up to 50% nationwide as required. Individual must possess a clean valid state driver’s license. Position requires driving; a valid driver’s license and acceptable driving record are necessary. Salary and Compensation Anticipated salary range: $92,210 – $138,080 annually. This role is eligible for commissions under the applicable plan. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr Canon Financial Services