Director, Clinical Services - Woodbridge, VA (FT)

Overview

We're not just behavioral health peoplewe're crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Responsibilities

What You'll Do:

The Director, Clinical Services in partnership with the VP, Clinical Operations, is responsible for all aspects of clinical and individual care experience. The Director, Clinical Services will also be responsible for ensuring all clinical documentation is accurate and supports appropriate and successful reimbursement. An essential element of this position will be the development and management of a high functioning clinical service delivery team that works collaboratively within the clinical discipline as well as their counterparts on the operational team. This position is responsible for the growth, implementation, and sustainability along with maintaining the fiscal health of the campus. The Director, Clinical Services sets the tone, in partnership with their leadership team, for the facility by actively engaging in staff, program, and leadership development.

Leads all aspects of the clinical Interdisciplinary Team in the planning, development, and implementation of clinical operations that deliver care that is individual-centered, timely, safe, effective, efficient, equitable, and recovery-oriented.

Establishes and models a culture of continuous clinical excellence, performance improvement, and professional growth. Sets standard for providing timely and consistent feedback to promote positive behaviors and address areas of growth.

Partners with Medical Leadership to ensure high quality and consistent clinical service delivery excellence across all clinical disciplines. Thinks creatively toward development of clinical programming and establishment of program goals, as well as identifying clinical opportunities to improve revenue through billing processes.

Manages fiscal aspects of clinical service delivery at facility through monthly budget reviews of revenue and expense analysis to determine potential variances and adjust as needed. Participates in development of fiscally responsible budget to ensure profitable operation of the facility.

Responsible for the identification, management, and measurement of all aspects of clinical quality related to service delivery in the facility.

Oversees Quality Assurance/Performance Improvement activities. Ensures that internal performance goals are set and reviewed and that these goals support the overall corporate mission and values while also being responsive to local community needs. Responds to MCOs and other external deliverables with timely and accurate data.

Works in close collaboration with compliance staff to ensure that clinical services, documentation, training, and supervision meet regulatory requirements.

Represents the facility in the local community via collaboration with the Counties, Department of Health, MCOs, law enforcement, and other community stakeholders. Actively participates in program compliance monitoring and works with appropriate departments to ensure both quality and clinical compliance standards are met.

Provides necessary clinical supervision to staff.

Performs all other duties as assigned.

Qualifications

What You'll Bring:

Bachelor's degree in behavioral health, social services

Independent clinical licensure in Virginia State as a LMHP. This category includes psychiatrists (D.O. or M.D.), Clinical Psychologists (Psy.D. or Ph.D.), Psychotherapists, Clinical Social Workers (MSW or MSSW, LICSW, LICSWA), Marriage and Family Therapists (LMFT, LMFTA), Psychiatric Nurses (RN, LNP, MHNP, NPP), Mental Health Counselors (LMHC, LMHCA), Professional Counselors (CC, AAC), pharmacists, and Addictions Counselors (CDP, CDPT)

7 years of clinical behavioral health operations experience

5 years of progressive leadership experience

Experience or responsibility in managing P&L

Experience leading large behavioral health teams - with multiple service lines, and large clinical teams in a high acuity 24-hour facility environment

Must be able to perform Safe Clinch restraint techniques

Must be able to obtain a state of Virginia Fingerprint Clearance card

The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment

Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role

State of Virginia Fingerprint Clearance

Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check

Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search

It Would Be Great if You Had:

Master's degree in Healthcare Administration, Social Services, or Nursing

10 years of clinical, crisis operations, or relevant experience

5 years of progressive leadership experience including P&L responsibility

Advanced licensure in Nursing or Behavioral Health

Experience in emergency behavioral health including policies, procedures, and regulatory expectations

What We Offer

Full-time only:

Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity

CHS pays for Basic Life, AD&D, Short and Long-Term Disability

Voluntary Life insurance option for employees and their families

Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)

Flexible Spending Accounts (health care and dependent care)

401k company match after 6 months (50% of deferrals up to 6% of compensation)

Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support

After 90 days, you are auto enrolled in the 401k Plan

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Connections Health Solutions