Referral Coordinator Float REMOTE

Job Details Remote float location: Orlando and Poinciana, FL. Overview of Referral Coordinator Job Functions The Referral Coordinator prepares and processes all managed care referral paperwork, schedules appointments, and pre‑registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. Responsibilities include gathering pertinent information from physicians, nurse practitioners, and nursing staff to complete referrals; contacting various offices and facilities to obtain necessary appointments; maintaining referral records and documentation; responding to patient inquiries regarding health plan referrals; and ensuring strict confidentiality by adhering to all HIPAA guidelines and regulations. Required Qualifications 1–3 years of hands‑on healthcare experience in a clinical setting, preferably within the Medicare population. Referral experience is mandatory. Proficiency with medical terminology. Proficiency with Microsoft Office applications (Word, Excel, Outlook). Experience with Electronic Medical Records. Excellent professional communication abilities at all levels within the organization and with patients. Bilingual in English and Spanish (must read, write, and speak in both languages without limitations). Preferred Qualifications Bachelor’s Degree in Healthcare or Business Administration. Knowledge of ICD‑10 and CPT coding. Medical Assistant or professional state certifications related to healthcare. Working Hours Monday to Friday, 8:00AM–5:00PM; scheduled 32 hours per week. Local travel may be required; mileage is reimbursed. Compensation Pay range: $40,000–$52,300 per year for full‑time (40 hours per week) employment. Position eligible for a bonus incentive plan based on company and/or individual performance. Benefits Health benefits through Blue Cross and Blue Shield effective day1. Paid time off, holidays, volunteer time, and jury duty pay. Recognition pay. 401(k) retirement savings plan with employer match. Tuition assistance for eligible dependents. Parental and caregiver leave. Employee charity matching program. Network Resource Groups (NRGs). Career development opportunities. Equal Opportunity Employer Humana is an equal‑opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It also maintains affirmative action programs in compliance with Section503 of the Rehabilitation Act and VEVRAA, employing and advancing individuals with disability or protected veteran status solely based on valid job requirements. #J-18808-Ljbffr