Clinical & Support Options

Senior Family Support Clinician, Gardner

CSO is looking for a Senior Family Support Clinician to provide In-Home Therapy (IHT) to children and families. This role is ideal for experienced or newly graduated clinicians.

This position will provide a structured, strength-based therapeutic relationship for children and their families in natural family settings such as home or school in collaboration with a paraprofessional who provides family support and training as part of the clinician's treatment plan (such plan serving as either the hub of a family's services or as part of an Intensive Care Coordination care plan).

Starting Salary: $50,000-$63,000/year

As a Senior Family Support Clinician:

• Begin initial assessment for all referrals within 24 hours of referral, including a mental status and risk assessment of the referred child and family situation.
• Develop treatment plans and goals in collaboration with families, children and other supports and providers.
• Assist caregivers in stabilizing the behavior of children and adolescents, including the development of Risk Management Plans and facilitating the involvement of Crisis Services when required.
• Work collaboratively with the Family Support paraprofessional. Be a collaborative provider to the family and the family's wrap-around team supports and providers.
• Maintain regular and required communication with MassHealth MCE's and commercial insurance providers.
• Follow standard procedures as defined in the specifications for In-Home Therapy and/or Family-Based Intensive Treatment (FIT) under the Children's Behavioral Health Initiative.
• Meet and maintain expected productivity level at 107 billable hours monthly (321 billable hours quarterly) for 1.0 FTE (full-time equivalency).
• Provide transportation for consumers as appropriate, following program guidelines.
• Be available to work flexible schedule which will include some evening and weekend work, as required by client needs.

Your Background:

• Master's Degree in a mental health field
• Experience working with children and families (preferred)
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA