Head of Customer Operations: Scale & Automate Logistics

BlueCargo is seeking a seasoned Head of Customer Operations to set the strategic direction for our freight audit service, define how we scale, automate, and deliver exceptional quality for enterprise customers. You will lead a growing team, shape infrastructure, and partner with founders to drive company-wide execution. This high-impact role is for someone who wants to build, not just manage, and leave a real mark on how a fast-growing startup operates.