Opener

Planet Fitness - PF Baseline Fitness

Moline, IL

Job Description

Job Title: Customer Service Representative

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
- Answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Taking info calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

Honesty and good work ethic
Strong customer service skills
Basic computer proficiency

Physical Demands

Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Apply

Vacancy posted 13 days ago

Similar jobs that could be interesting for youBased on the Opener in Moline, IL vacancy

Opener
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service...
Suggested
Full time
Temporary work
Part time
Local area
Shift work
Planet Fitness
Moline, IL
1 day ago
Opener
Customer Service Representative Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential duties and responsibilities include: Greet/meet ...
Suggested
Temporary work
Shift work
Planet Fitness
Moline, IL
12 hours ago
Goodwill - Store Clerk/Cashier $14-$21/hr
$14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...
Suggested
Hourly pay
Full time
Shift work
Weekend work
Goodwill
East Moline, IL
2 days ago
Aldi Store Associate - Customer Service/Cashier/Stocker $17-$23/hr
$17 - $23 per hour
ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries...
Suggested
Hourly pay
Full time
Shift work
Day shift
Early shift
Aldi Inc.
East Moline, IL
2 days ago
Beauty Advisor
$15 - $18.4 per hour
We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts...
Suggested
Full time
Part time
Work experience placement
Local area
Flexible hours
Shift work
Afternoon shift
Ulta Beauty
Moline, IL
3 days ago
Part-Time Beauty Advisor - Sephora
$15.55 - $20.25 per hour
Role Specific Information Job Description About the Role As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience...
Full time
Temporary work
Part time
Flexible hours
Shift work
Night shift
Weekend work
Kohl's
Moline, IL
4 days ago
Retail Store Stocking Associate
$17 per hour
Overview: SFS is seeking experienced Retail Merchandisers to complete a Mobile Reset Project scheduled for July 23–26 . This is a short-term project with the opportunity to be considered for future merchandising assignments. As an Independent Contractor, you'll have ...
Temporary work
For contractors
Local area
Spar Group
Moline, IL
3 hours ago
Front Desk Receptionist
$16 - $19 per hour
Front Desk Receptionist Moline, Illinois Category Business Office Salary Range $16.00 - $19.00 per Hour Disclaimer Salary is determined based upon several factors, including, but not limited to, an individual's qualifications and experience. The Front Desk Receptionist...
Hourly pay
Work at office
Flexible hours
USPI, INC.
Moline, IL
2 days ago
Assistant Manager
Culver's is looking for a Restaurant Manager Here at Culver's, we strive to make sure our guests leave happy and that our team members stay happy. Sure, we serve up delicious food every day, but our real passion is helping our team members grow and succeed...
Flexible hours
Shift work
Night shift
Day shift
Culver's (Vincennes)
Moline, IL
1 day ago
Assistant Manager
Assistant Manager Assistant Managers help oversee in-store operations alongside the General Manager. The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Assistant...
Shift work
Weekend work
Jimmy John
Moline, IL
2 days ago
Assistant Manager
Company Overview Our talented team members have been delivering exceptional service to guests for almost 60 years. We reached our premier status by recognizing that we not only need to provide the best food, but also hire the best people. To ensure that we attract and...
Flexible hours
Village Inn Walker Group
Moline, IL
3 days ago
Assistant Manager
Lead with flavor. Serve with heart. Grow with purpose. At Popeyes, we're not just about bold flavors-we're about bold leadership. We're looking for an Assistant General Manager (AGM) who's ready to bring passion, hustle, and heart to every shift. As an AGM,...
Shift work
Popeyes
Moline, IL
1 day ago
Assistant Manager I
...merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained Perform opening and closing procedures as needed Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey...
Contract work
Part time
Seasonal work
Dollar Tree
Moline, IL
3 days ago
Assistant Manager
Assistant Manager For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 500 locations, we're proud to be the world's favorite seafood destination for batter-dipped wild-caught...
Worldwide
Flexible hours
Shift work
Night shift
Weekend work
Long John Silver's
Moline, IL
2 days ago
Assistant Manager
PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing...
Work at office
Flexible hours
Shift work
Checkers Drive-In Restaurants , Inc.
Rock Island, IL
2 days ago
Assistant Manager
...and manage drive-in operations during shift to provide an optimal guest experience Manage staffing levels during shift Perform opening and/or closing duties Handle and properly escalate guest issues/concerns during shift Handle and properly escalate employee...
Local area
Immediate start
Shift work
Night shift
Weekend work
Sonic
Silvis, IL
1 day ago
Outside Parts Salesperson
...Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Outside Parts Salesperson. The Outside Parts Salesperson develops and achieves maximum profitable sales volume of parts and...
Temporary work
Flexible hours
Murphy-Hoffman
Rock Island, IL
1 day ago
Buger King Shift Supervisor/Assistant Manager - No Experience Required
$15 - $22 per hour
...their shift. Assistant Managers may also assist with scheduling, inventory management, ordering supplies, training new employees, and opening and closing the restaurant. This position typically pays $15 to $22 per hour, with opportunities for overtime pay, performance...
Hourly pay
Full time
Shift work
Burger King
East Moline, IL
4 days ago
Hershey's Part-Time Territory Sales Associate (Moline, IL)
$15.5 - $16.5 per hour
Note: If you apply for a role at Hershey through our career's website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent...
Hourly pay
Permanent employment
Part time
Live in
Local area
Remote work
Long distance
Monday to Friday
Flexible hours
The Hershey Company
Moline, IL
12 hours ago
Member Frontline Cashier - Sam's Club $16-$21/hr
$16 - $21 per hour
Sam’s Club is seeking Member Frontline Cashiers to assist members with purchases, operate registers, and provide customer service at the front end of the store. Frontline Cashiers are responsible for scanning merchandise, processing cash and card payments, verifying memberships...
Hourly pay
Full time
Part time
Sam's Club
East Moline, IL
4 days ago
Whole Foods - Cashier / Customer Service $16-$22/hr
$16 - $22 per hour
Whole Foods Market is seeking Cashiers / Customer Service Team Members to assist customers, operate registers, and support front-end store operations. Cashiers are responsible for scanning items, processing payments, assisting customers with questions, handling returns,...
Hourly pay
Full time
Part time
Night shift
Weekend work
Day shift
Early shift
Whole Foods
Rock Island, IL
2 days ago
Sales Associate - CosmoProf Store #
$17 - $20 per hour
Join to apply for the Inside Sales CosmoProf Store 06020 role at CosmoProf Beauty 21 hours ago Be among the first 25 applicants Join to apply for the Inside Sales CosmoProf Store 06020 role at CosmoProf Beauty COSMOPROF SALES ASSOCIATE: Job Description COSMOPROF SALES ...
Full time
CosmoProf Beauty
Moline, IL
4 days ago
Retail Associate
$15 - $15.5 per hour
General Purpose The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently ...
Full time
Work at office
Local area
Immediate start
Flexible hours
Shift work
Ross Stores, Inc.
Moline, IL
2 days ago
Full Time - Sales Associate - Plumbing - Opening
$15 - $15.6 per hour
Your Impact at Lowe’s As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This is an excellent role for those who want to engage with customers and help...
Hourly pay
Full time
Part time
Local area
Flexible hours
Dormont Manufacturing Company
Moline, IL
3 days ago
New Store Retail Associate
...genuine, trustworthy, and sincere. Flexible Schedule Overview The New Store Retail Associate supports the setup, preparation, and opening of new store locations. This role focuses on merchandising, stocking, fixture setup, and overall store readiness, with customer service...
Flexible hours
Weekend work
Afternoon shift
Ollie's Bargain Outlet, Inc.
Davenport, IA
4 days ago
Hotel Night Auditor
What we offer: ~ Health, Dental, Vision and other benefits available after 60 days ~ DailyPay ~401k ~ Paid Training ~ Paid PTO ~ Referral program ~ Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer...
Local area
Shift work
Night shift
Courtyard by Marriott
Rock Island, IL
3 days ago
Receptionist - State Farm Agent Team Member
Are You Driven & Ambitious? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Come work with...
For contractors
Work at office
Chad Cruse - State Farm Agent
Moline, IL
1 day ago
Grocery Clerk
Fareway Stores - 1635 West 53rd Street - Responsibilities: Provide outstanding customer service; Stock shelves with products for customers to purchase; Operate a POS system and cashier duties; Unload product from the truck and stock on shelves; Assist customers and answer...
Fareway Stores
Davenport, IA
1 day ago
Grocery Clerk
Fareway Stores - 1301 Eagle Ridge Road - Responsibilities: Stock shelves and stock take; Assist customers and operate POS system; Unload deliveries and stock shelves; Price and display signage; Provide carry-out service and bag groceries
Fareway Stores
Le Claire, IA
4 days ago
Grocery Clerk (Full-Time)
Fareway Stores - 1301 Eagle Ridge Road - Responsibilities: Provide outstanding customer service; Stock shelves and price/display products; Operate a POS system and cashier; Unload product from the truck and stock shelves; Assist customers and potentially perform E-Commerce...
Full time
Fareway Stores
Le Claire, IA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Opener. Be the first to apply!