Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Opener

Planet Fitness - PF Baseline Fitness

Job Description

Job Description

Job Title: Customer Service Representative

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities
  • Greet/meet potential members, providing a great customer experience.
  • Handle front desk related tasks:
    • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
    • Taking info calls and tours
    • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
  • Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements

Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

Honesty and good work ethic
Strong customer service skills
Basic computer proficiency

Physical Demands

Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA
  • Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Opener in Moline, IL vacancy
  • Dillard's - Southpark Mall @ 4500 16th St - [Retail Associate / Store Receiver / Team Member / Both PT & FT schedules available] - As a Dock & Housekeeping Associate at Dillard's, you will: Unload and process freight to ensure customers stay up to date with the newest ...
    Suggested
    Immediate start

    Dillard's

    Moline, IL
    1 day ago
  • Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it. ESSENTIAL DUTIES AND RESPONSIBILITIES include...
    Suggested
    Flexible hours
    Night shift

    Citi Trends

    Moline, IL
    1 day ago
  • $15 - $18.4 per hour

    We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts...
    Suggested
    Full time
    Part time
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Ulta Beauty

    Moline, IL
    5 days ago
  •  ...Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job. PROUD... 
    Suggested
    Local area
    Shift work
    Afternoon shift

    Stoney Creek Hospitality Corporation

    Moline, IL
    7 days ago
  • Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service...
    Suggested
    Full time
    Temporary work
    Part time
    Local area
    Shift work

    Planet Fitness

    Moline, IL
    23 days ago
  • $16 per hour

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and ...
    Hourly pay
    Part time
    Shift work

    CDS (Club Demonstration Services)

    Moline, IL
    1 day ago
  • $14 per hour

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and ...
    Hourly pay
    Part time
    Shift work

    Advantage Solutions

    Moline, IL
    3 days ago
  •  ...variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to... 
    Local area
    Flexible hours
    Afternoon shift

    Walgreens Boots Alliance

    Moline, IL
    4 days ago
  • $69k

    Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing...
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    East Moline, IL
    more than 2 months ago
  • Job Description Job Description Benefits: Bonus based on performance Competitive salary Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working...
    Hourly pay
    For contractors
    Flexible hours

    Jeff Murphy - State Farm Agent

    East Moline, IL
    26 days ago
  • Job Description Job Description Benefits: ~ License reimbursement ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Flexible schedule ~ Opportunity for advancement ~ Paid time off ~ Training & development ROLE DESCRIPTION: ...
    Work at office
    Flexible hours

    Carissa Sweeney - State Farm Agent

    Moline, IL
    26 days ago
  • Culver's is looking for a Restaurant Manager Here at Culver's, we strive to make sure our guests leave happy and that our team members stay happy. Sure, we serve up delicious food every day, but our real passion is helping our team members grow and succeed...
    Flexible hours
    Shift work
    Night shift
    Day shift

    Culver's (Vincennes)

    Silvis, IL
    4 days ago
  • $18 per hour

    Job Type Full-time Description As an Assistant Manager on our team, you'll play a key role in leading our car wash to success, ensuring every vehicle that passes through is treated with the highest level of care. This role is about more than just overseeing operations...
    Hourly pay
    Full time
    Part time
    Flexible hours
    Weekend work

    Mammoth Holdings

    East Moline, IL
    9 days ago
  • Assistant Manager For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 500 locations, we're proud to be the world's favorite seafood destination for batter-dipped wild-caught...
    Worldwide
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Long John Silver's

    Moline, IL
    3 days ago
  • $15 - $20.5 per hour

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they...
    Full time
    Part time
    Seasonal work
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Kay Jewelers

    Moline, IL
    5 days ago
  • $17 - $20 per hour

     ...services to the Quad City area (Moline, Rock Island, Davenport, and Bettendorf) and the surrounding communities since 1990. Following the opening of its site in Moline with a high-field MRI scanner, Metro began a new era of diagnostic services in its community, offering the... 
    Hourly pay
    Full time
    Work experience placement
    Work at office
    Local area
    Weekend work
    Afternoon shift

    Radiology Partners

    Moline, IL
    4 days ago
  • Medical Receptionist Functional Area: Front Office - Patient Services City: Moline Work Location Type: On-site State: IL Employment Type: Full-time (30+ hrs/week)/FULLTIME Description & Requirements Position Description & Requirements Jo
    Full time

    Radiology Partners

    Moline, IL
    2 days ago
  • $15 - $15.25 per hour

    Hourly rate ranges from $15.00 - $15.25 per hour and is dependent upon qualifications and experience. Benefits include: Illinois Paid Leave/Sick Time, Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses...
    Hourly pay
    Local area

    Spencer Gifts

    Moline, IL
    1 day ago
  • Job Description Job Description Description: 2nd Shift Guest Service Representative & Night Auditor Hours: 11:00 PM – 7:00 AM (2 days a week) & 3:00pm-11:00pm (2 days a week) Are you a night owl who thrives in a fast-paced environment and enjoys creating ...
    Shift work
    Night shift
    Weekend work
    Afternoon shift
    2 days per week

    Golder Hospitality Properties

    East Moline, IL
    12 days ago
  •  ...environment. Demonstrated sales and customer experience results in a fast-paced environment. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to de-escalate store and customer situations effectively. Must be... 
    Temporary work
    Part time
    Local area
    Work from home
    Shift work
    Weekend work
    Afternoon shift

    Bath & Body Works

    Moline, IL
    3 days ago
  • The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, Guest service and compliance...
    All shifts
    Shift work
    Weekend work
    Afternoon shift

    Crown Ventures Inc.

    East Moline, IL
    3 days ago
  • Panera Bread Manager Looking for a better work-life balance? Tired of restaurant management jobs that demand 60+ hours a week and never offer a weekend off? Frustrated with having to beg for a day off? At Panera Bread, we believe in balance Ñbetween work and life, leadership...

    Panera

    Moline, IL
    4 days ago
  • DID SOMEONE SAY FREE BURRITOS?!?! Pancheros NOW HIRING ASSISTANT MANAGER The only thing people love more than eating here is working here. Come join our team and learn real cooking skills. You'll have fun creating food that makes people smile! Apply today and start...
    Work experience placement
    Casual work
    Local area
    Immediate start
    Flexible hours
    Shift work
    Day shift

    Panchero

    Moline, IL
    2 days ago
  • $15 - $18 per hour

     ...they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave) Perform opening and closing procedures Assist with counting and adjusting inventory Train new employees to fulfill duties in the Take 5 way... 
    Hourly pay
    Weekly pay
    Full time
    Work at office

    IMO Car Wash Group Limited

    Moline, IL
    4 days ago
  • $15 - $18 per hour

     ...they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave) Perform opening and closing procedures Assist with counting and adjusting inventory Train new employees to fulfill duties in the Take 5 way... 
    Hourly pay
    Weekly pay
    Full time
    Work at office

    IMO Car Wash Group Limited

    Moline, IL
    4 days ago
  • $42k - $46k

     ...shifts and follows up with assigned training tasks for team members. Provides excellent guest service. Communicates professionally and openly with all team members and other managers. Holds pre-shift meetings daily and monitors work environment to ensure team members are... 
    Local area
    Flexible hours
    Shift work

    Village Inn

    Moline, IL
    4 days ago
  • $23 - $26 per hour

    Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That’s why we offer paid Store Management...
    Hourly pay
    Full time
    Temporary work
    Local area
    Flexible hours

    Panda Restaurant Group

    Moline, IL
    3 days ago
  • $17 per hour

    Job Description Job Description Hiring Immediately!    Store Sales Associate in  Bettendorf, IA  Starting Pay Rate: $ 17.00 per hour  Full-Time Benefits! This position is for Full-Time Day Shift scheduled within typical store hours (Overtime and weekends...
    Hourly pay
    Full time
    For contractors
    H1b
    Immediate start
    Visa sponsorship
    Work visa
    Monday to Friday
    Flexible hours
    Day shift
    Afternoon shift

    The Pittsburgh Paints Co

    Bettendorf, IA
    3 days ago
  • $10 - $13.5 per hour

     ...partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory... 
    Full time
    Local area
    Immediate start
    Worldwide
    Flexible hours
    Shift work
    Night shift
    3 days per week

    GameStop Inc

    Davenport, IA
    17 days ago
  • Hotel Front Desk Agent Provides hotel customer service to guests of hotel by performing the following duties. Essential duties and responsibilities include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues...
    Local area
    Shift work
    Night shift

    Fairfield Inn by Marriott

    Rock Island, IL
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Opener. Be the first to apply!