Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative II Bilingual English/Spanish

Norbeck Technologies Inc

Job Description

Job Description

Job Title: Customer Service Representative II (Bilingual – English/Spanish)

Company: Norbeck Technologies, Inc.

Work Location: Pueblo Distribution Center, 31451 United Avenue, Pueblo, CO 81001 (On-site) 

Job Type: Full-Time

Shift: Monday – Friday, 6:30 AM – 3:00 PM 

Security Clearance: Public Trust / Background Check required 

About the Role

Norbeck Technologies is seeking a bilingual Customer Service Representative II to support federal distribution and fulfillment operations at the U.S. Government Publishing Office (GPO) Pueblo Distribution Center in Pueblo, CO. You will serve as a primary contact providing professional customer support to English and Spanish-speaking callers and correspondents. 

Key Responsibilities

  • Deliver professional customer support via phone, email, and written correspondence. 
  • Answer inbound inquiries, clarify customer needs, research issues, and resolve complaints. 
  • Perform accurate data entry, mail processing, reporting, and database updates. 
  • Import order files and assist with website content updates as directed. 
  • Troubleshoot complex matters and escalate to supervisory staff when necessary. 
Qualifications & Requirements

  • Language: Fluent in spoken and written English and Spanish (Required). 
  • Experience: Minimum 1 year of customer service or call center experience. 
  • Education: High School Diploma or GED equivalent. 
  • Technical Skills: Strong proficiency in Microsoft Office, with emphasis on Excel. 
  • Must pass a federal background check/investigation and drug screening. 
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative II Bilingual English/Spanish in Pueblo, CO vacancy
  •  ...Job Description Job Description Customer Service Representative (Bilingual) Responsibilities: Deliver professional customer support via...  ...High School Diploma or equivalent. Fluency in English and Spanish (spoken and written). Excellent communication and... 
    Bilingual
    English language skills
    Spanish language skills
    Work at office

    SENTINEL GROUP LLC

    Pueblo, CO
    6 days ago
  •  ...Job Description Job Description Description: The Bilingual Customer Service and Order Support Specialist supports English- and Spanish-speaking customers in a high-volume distribution and order-fulfillment environment. This position serves as a primary customer... 
    Bilingual
    English language skills
    Spanish language skills
    Work at office

    HeiTech Services

    Pueblo, CO
    10 days ago
  •  ...Responsibilities Sales Provides professional, courteous service to internal and external customers Answers any questions regarding customer’s...  ...desired from basic to intermediate skills Bilingual (English/Spanish) is required Must have excellent communication... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Work at office
    Flexible hours

    Fred Loya Insurance

    Pueblo, CO
    1 day ago
  •  ...a positive shopping experience for customers. This position is responsible for cashiering...  ...satisfaction through excellent service, addressing complaints and feedback...  ...diploma or equivalent Preferred Bilingual in Spanish and English Prior retail or grocery experience... 
    Bilingual
    English language skills
    Spanish language skills
    Shift work

    Leevers

    Pueblo, CO
    4 days ago
  • $50k

     ...University and outside of it. Represents the University actively by engaging...  ...excellent follow‑up and customer service Preferred Qualifications Bilingual Spanish/English Experience in a position in sales...  ...Competing at the NCAADivision II level, CSU Pueblo is a member of... 
    Bilingual
    English language skills
    Spanish language skills
    Summer work
    Work at office
    Local area
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    The Chronicle Of Higher Education, Inc.

    Pueblo, CO
    12 hours ago
  •  ...essential duty satisfactorily. The requirements listed below are representative of the knowledge, training ,skills, and/or ability...  ...Leadership skills LANDGUAGE SKILLS: Bilingual (English/Spanish) preferred, but not necessary WORK ENVIORMENT: Work... 
    Bilingual
    English language skills
    Spanish language skills
    Shift work

    Coyote Technical & Executive Sourcing

    Pueblo, CO
    4 days ago
  • $15.16 per hour

     ...perfect match for our Member Services Representative position: You: Exhibit a...  ...providing a superior level of customer service to Planet Fitness members...  ...by Planet Fitness) ~ Bilingual preferred but not required (English/Spanish) Physical Demands of the Member... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Full time
    Local area
    Worldwide
    Flexible hours
    Shift work

    Planet Fitness

    Pueblo, CO
    10 hours ago
  •  ...preferred Strong mechanical and troubleshooting skills Comfortable working outdoors and in industrial settings Bilingual (English/Spanish) a plus Additional Information ~ Drug and background testing required Benefits ~ Paid holidays ~ Paid sick... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Night shift
    Rotating shift

    ZEMER COLORADO LLC

    Pueblo, CO
    14 days ago
  • $15.5 - $16 per hour

     ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged...  ...information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish... 
    English language skills
    Spanish language skills
    Weekly pay
    Temporary work
    Local area
    Flexible hours
    Shift work

    Circle K

    Pueblo, CO
    12 days ago
  • $17.7 per week

     ...job levels, the pay information represents the minimum and maximum range for...  ....S. Citizenship and Immigration Services' E-Verify program (For U.S....  ...learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Weekly pay
    Minimum wage
    Full time
    Part time
    Immediate start
    Flexible hours
    Shift work

    Federal Express Corporation

    Pueblo, CO
    4 days ago
  •  ...to providing exceptional service and delivering the latest...  ...in gaming products to our customers. As a leading global...  ...products in the store are represented, organized, and alphabetized...  ...using spoken and written English; bilingual English/Spanish speaking and writing skills... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Local area
    Immediate start
    Worldwide
    Flexible hours
    Shift work
    Night shift
    3 days per week

    GameStop

    Pueblo, CO
    3 days ago
  • $15.16 per hour

     ...consistently delivering outstanding guest service experiences in a sales culture that...  ...on sales, store maintenance, and customer service activities. The ideal...  ...listening skills using spoken and written English; bilingual English/Spanish speaking and writing skills are... 
    Bilingual
    English language skills
    Spanish language skills
    Temporary work
    Seasonal work
    Local area
    Flexible hours
    Night shift

    GameStop Inc

    Pueblo, CO
    1 day ago
  • $15.66 - $18.41 per hour

     ...to providing exceptional service and delivering the latest...  ...in gaming products to our customers. As a leading global...  ...products in the store are represented, organized, and alphabetized...  ...using spoken and written English; bilingual English/Spanish speaking and writing skills... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Casual work
    Local area
    Immediate start
    Worldwide
    Flexible hours
    Shift work
    Night shift
    3 days per week

    GameStop Inc

    Pueblo, CO
    25 days ago
  •  ...to providing exceptional service and delivering the latest...  ...in gaming products to our customers. As a leading global...  ...products in the store are represented, organized, and alphabetized...  ...using spoken and written English; bilingual English/Spanish speaking and writing skills... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Local area
    Immediate start
    Worldwide
    Flexible hours
    Shift work
    Night shift
    3 days per week

    GameStop Inc

    Pueblo, CO
    17 days ago
  • $25k - $35k

     ...restrictions on quantity and type of devices that can be purchased by customers. ~ When opening or closing a store, accurate & timely...  ...~ Paid time off ~ Vision insurance Language: ~ Spanish (Preferred) Work Location: In person Job description... 
    Bilingual
    Spanish language skills
    Full time
    Immediate start
    Flexible hours
    Day shift

    Sun Com Mobile

    Pueblo, CO
    3 days ago
  • $16.57 - $24.95 per hour

     ...Bilingual Spanish Retail Sales Consultant - Pueblo, CO The functions listed below are representative of duties performed by this job title. Duties generally...  ...to the following: Customer Experience and Sales...  ...and courteous customer service to all customers Our... 
    Bilingual
    Spanish language skills
    Hourly pay
    Temporary work
    Local area

    AT&T

    Pueblo, CO
    4 days ago
  • $19.95 - $29.86 per hour

     ...technology and a best-in-class customer experience. QXO is North...  ...of customer financial services What you'll bring: Previous...  ...materials a plus Spanish bilingual proficiency a plus Ability...  ...EAP) Benefits for union-represented roles are determined by the... 
    Bilingual
    Spanish language skills

    QXO

    Pueblo, CO
    2 days ago
  •  ...Woodmen of America Launch your financial services career with an organization that...  .... About the role Our financial representatives at Modern Woodmen of America are dedicated...  ...Representative” roles. Full-Time Bilingual preferred - Spanish - Member Service Representative or... 
    Bilingual
    Spanish language skills
    Full time
    Local area

    Modern Woodmen

    Pueblo, CO
    4 days ago
  •  ...assigned portfolio of accounts while building and maintaining strong customer relationships; Conduct early-stage collections (16 days past...  ...account management tools; Deliver white-glove customer service in-store, over the phone, and in customers homes; Contribute to... 
    Bilingual

    Rent-A-Center

    Pueblo, CO
    2 days ago
  •  ...comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we...  ...PC skills. Must have an internet connection. Basic english written language. Basic english spoken language. Computer... 
    English language skills
    Extra income
    Part time
    Immediate start
    Work from home

    USASJB

    Pueblo, CO
    22 hours ago
  • $23 per hour

     ...flyers, stands, stickers, and other outreach materials Represent Malama at community events including baby showers,...  ...certification OR equivalent community health experience Bilingual or multilingual — Spanish or other languages spoken in priority counties Prior... 
    Bilingual
    Spanish language skills
    Part time
    Local area

    Malama Health

    Pueblo, CO
    1 day ago
  • $15.95 per hour

     ...entrance to our Store greeting customers as they enter the building,...  ...individuals with customer service experience who are willing...  ...listed below are representative of the knowledge, skill, and...  ...communicate effectively in English; bilingual is a plus. Must have the... 
    Bilingual
    English language skills
    Daily paid
    Part time
    Immediate start
    Afternoon shift

    Goodwill of Colorado

    Pueblo, CO
    1 day ago
  • $18.75 - $19.75 per hour

     ...commitment to delivering exceptional member service. Together, we become more - empowering...  ...Protection Bureau). The Member Service Representative must excel in service, quality...  ...Diploma/G.E.D. or Equivalent. ~6+ months Customer Service experience in Financial Services... 
    Bilingual
    Spanish language skills
    Hourly pay
    Permanent employment
    Full time
    Temporary work
    For contractors
    Work experience placement
    Work at office
    Monday to Friday
    Shift work

    Wings Credit Union

    Pueblo, CO
    3 days ago
  •  ...specific immunizations. May be required to submit to a TB test. Fluency in writing, reading, and speaking English. Ability to speak, read, and write fluently in Spanish is preferred. Work Environment | Physical Demands Work varies from an office setting to community... 
    English language skills
    Spanish language skills
    Work experience placement
    Work at office
    Monday to Friday

    Pueblo County , CO

    Pueblo, CO
    2 days ago
  • $69.03 per hour

     ...role , focused entirely on clinical service delivery-not retail dispensing. This...  ...Immunization certification Bilingual proficiency (Spanish) to support community engagement in...  ...inspiring experience, no matter how customers choose to shop with us. We celebrate... 
    Bilingual
    Spanish language skills
    Weekly pay
    Minimum wage
    Full time
    H1b
    Local area
    Visa sponsorship
    Flexible hours

    Albertsons

    Pueblo, CO
    22 hours ago
  • $16 - $17 per hour

     ...requirements listed below are representative of the knowledge,...  ...and interact with customers. Supervisory Responsibilities...  .... Language Skills: English is the primary language skill; however, bilingual skills may be required...  ...journey. As a full-service marketing agency, we... 
    Bilingual
    English language skills
    Hourly pay
    Part time
    Local area

    Acosta Group

    Pueblo, CO
    5 days ago
  • $17.15 - $19.08 per hour

     ...shooting and project assistance for DIY customers. The role has the ability to source...  ...Achieve personal / store sales goals and service objectives Manage DIY services including...  ..., exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build... 
    English language skills
    Spanish language skills
    Hourly pay
    Full time
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Advance Auto Parts

    Pueblo, CO
    22 hours ago
  •  ...requirements listed below are representative of theknowledge, skill...  ...and interact with customers. Supervisory...  .... Language Skills: English is the primary language skill;however, bilingual skills may be required...  ...journey. As a full-service marketing agency, we... 
    Bilingual
    English language skills
    Hourly pay
    Part time
    Local area

    Acosta

    Pueblo, CO
    22 hours ago
  • $42 - $52 per hour

     ...de Cristo Mountains to the west and the Spanish Peaks to the southwest. Located in...  ...appropriately and accurately Exhibit excellent customer service and a positive attitude towards...  ...Read, write, speak, and understand the English language An Equal Opportunity Employer
    English language skills
    Spanish language skills
    Full time
    Temporary work
    Relief
    Relocation package

    Garden Terrace Alzheimer's Center of Excellence (Overland Pa...

    Pueblo, CO
    2 days ago
  • $10 per hour

     ...join our front-of-house crew as cashiers, servers, and guest service team members who welcome guests, take orders, and help...  ...Leadership development programs to fuel your growth ~ Free online Spanish and English courses ~ Noodles Resource Groups - inclusive communities... 
    English language skills
    Spanish language skills
    Full time
    Part time
    Local area
    Flexible hours
    Shift work

    Noodles & Company

    Pueblo, CO
    22 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative II Bilingual English/Spanish. Be the first to apply!