Shift Leader

Job Description

Job Description

WE BELIEVE

“The  Right people are our most important asset!”

OUR MISSION:  Giving ... Making a Difference in Someone's Life

If you believe in:

• Serving customers personalized products in a clean, warm, and friendly atmosphere,
• Serving high-quality, fresh products with energy and a sense of urgency,
• Working with and serving others, sharing your story with the customer,
• Being a part of a bigger whole and having the desire to give back to your community…

Become part of Jersey Mike's tradition and vibrant organization! Grab hold of our powerful positive energy with a Jersey Mikes ready-to-take-off career that is fun, fulfilling, and rewarding!

Qualifications for the job:

• Education: High School Diploma
• 1 Year QSR experience, preferred
• Must have reliable transportation

Experience can include being a Shift Lead at a location such as Heritage Senior Living, DoorDash, IKEA, ETE Reman, Prader-Willi Homes, Cheddarhead Holdings LLC, Potbelly Sandwich Shop, Walgreens ... etc, however this is not required as we will teach and train you the necessary skills to excel within our team.

What We Offer You:  

• Competitive Hourly Wages + TIPS!
• Food Provided: Free Sub with Every Shift

Our Work Environment Includes:

• Family comes first! Work/life balance is a top priority. Flexible scheduling and no late-night hours allow you to be there for the important moments.
  
• Tremendous career growth opportunity with professional on-the-job training as we truly value development for advancement and nurturing from within
  
• Single-facing customer interaction
• No fryer or drive-thru management
• Fraction of the menu mix, significantly less product mix within the industry

Key Competencies:

A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:

• Must be able to thrive in a fast-paced environment
• Combined with an awesome personality, able to communicate effectively with guests and coach the staff to delivery amazing customer service
• Ability to meet schedule requirements and is a reliable performer who can assist in building sales
• Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.

The ideal candidate will have a passion for the food industry and previous experience in a restaurant environment. The Shift Lead will perform a variety of responsibilities, including knowing how to bake bread and perform all prep, serving customers, performing all tasks related to opening and closing of store, and will be responsible for managing and leading a crew of 2 to 5 people

Our Company: "Jersey Mike's "A Sub Above"

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest-quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

The primary requirement of a Jersey Mike’s employee is commitment to company goals:

• Create food consistent with Jersey Mike’s high-quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day, they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

Opportunity and Growth is fundamental. We have something to offer everyone - from part time jobs to full on career paths. If you enjoy being part of something special in a strong cultural and spirited environment, then bring your energy and come grow with us!

This job description is in no way an implied offer of employment, nor it is a contract for employment. This job description simply details the role, expectations, responsibilities, resources, and benefits available to any candidate for the position. JM-Holdings LLC is an Equal Opportunity Employer and will always provide legally required assistance where applicable. 

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.