Senior Cloud Operations Manager

Status : Full-Time, Employee

Job Function : Cloud Operations

Relevant Work Experience : 8-10 years (5+ Manager)

Career Level : Experienced

Office Location : Kirkland, WA

Workplace Type : Hybrid (a mix of work from home or in office)

Salary Range : 187,000 - 204,000

Benefits

• Fully Paid Medical, Dental, and Vision Insurance for Employees and Eligible Dependents
• Qualified High Deductible Health Plan/Health Savings Account/FSA
• Employee Assistance Program
• Prescription Drug Benefits
• AFLAC
• Long-Term Care Reimbursement
• WPFLM Reimbursement
• Employer-paid short-term and long-term disability
• Employer paid Life and AD&D
• 401(k) Plan with Company Matching and No Vesting Period
• Net-Employer 401(k) Contribution
• Bi-annual Bonus Program
• Minimum 15 Vacation Days Per Year
• 12 Company Holidays
• Personal Volunteer Time
• 10 Days of Maternity/Paternity Leave
• 7 Sick Days Per Year

The Role

We are looking for an experienced leader to further mature the Cloud operations (IT) team at the Bluetooth SIG. This individual will be responsible for tools, services, data, and cyber-security needed to deliver its mission and support its member companies.

This role will help grow and leverage our Cloud operations capabilities. This individual will have the opportunity to:

• Improve and drive a cloud 1st architecture utilizing Azure
• Improve the security landscape for the organization and its data
• Drive projects and day-to-day operations that positively impact the entire organization
• Lead and develop a diverse team of individuals in support of our cloud operations vision

Roles and Responsibilities

Team Management & Leadership

• Develop and implement a cohesive vision for Cloud Operations
• Lead department planning for operational and project work
• Standardize the documentation of work processes and policies across the team
• Establish, maintain, and deliver on a calendar of reoccurring work activities across the team
• Grow, motivate, and manage a team of diverse direct reports
• Develop an inventory of skills across the team to ensure appropriate levels of cross-training and support
• Support the team as needed in the delivery of day-to-day and project work

Cloud Operations

• Develop and drive forward a vision and roadmap for Cloud Operations
• Establish and maintain high standards of resiliency, quality, security, reliability, and maintainability in day-to-day work, project deliverables, software and hardware solutions, and cloud solutions
• Establish, implement, and monitor organizational security policies based on industry best practices
• Develop and maintain budgets for owned hardware, software, vendor, and cloud services
• Maintain and regularly validate organizational disaster recovery capabilities
• Work to expand an already robust DevOps culture, partnering with the software engineering teams to streamline the operational deployment of new code
• Continue expanding the use of Infrastructure-as-Code (IaC) using Terraform
• Expand the use of code repositories (Github)

Skills and Requirements

• Experienced people manager (5+ years) who instills accountability; encourages, empowers, motivates, trains, and mentors team members to maximize their abilities
• Excellent skills in maintaining, collaborating, and supporting relationships at all levels across the organization
• Passionate about technology, solution-focused, data-driven, and enjoys helping people
• Passionate about having fun to create a positive environment
• Critical Thinker, idea generator, and problem solver, able to spot roadblocks and get past them quickly and efficiently
• Experience grasping complex issues and communicating them simply and clearly
• Successful track record implementing and managing information technology and data related projects
• Demonstrated experience using data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom
• Ability to architect and develop technical solutions, especially those leveraging new technologies
• Experience with identifying and implementing industry best practices for technology projects
• In-depth knowledge with 3+ years of experience with Azure.
• In-depth knowledge of and ability to apply industry best practices for cloud and on-premises networking, systems administration, and the full Microsoft stack.
• Experience with Cloud, IT, and DevOps best practices.

Who We Are

At the Bluetooth Special Interest Group ('the SIG'), we envision a world where everything and everyone that wants to connect should be able to do so in a simple, secure, and wireless way. We advance the awareness and understanding of Bluetooth technology worldwide, oversee the development of new generations of Bluetooth technology, and provide the processes and tools for developers to build, test, qualify, and brand their Bluetooth products.

Our collaborative, fast-paced company culture and critical role in creating a more connected world with Bluetooth products will put you at the forefront of technology innovation.

At the SIG, collaboration, commitment, integrity, respect, humility, and creativity are at the core of who we are and are displayed on a daily basis. We use our values to cultivate relationships with our members, business partners, and our organization. When joining the Bluetooth SIG, you share and display these values at the highest level.

Not only do we care about getting work done and how we work together, we care about YOU – by providing learning and development opportunities, social events, a safety program, a wellbeing program, free snacks and drinks, and cool company swag.