Senior Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Microservices Framework (MSF) team within the Docusign Cloud Engineering organization helps build the platform that powers Product Development across a multi-cloud environment. MSF team enables microservices at scale through two core capabilities, Compute for containerized service execution and Storage for all services, while delivering end-to-end automation for provisioning and deployment. You'll shape the Cloud Layer by defining cloud component configurations across providers, automating deployments, creating secure execution environments, managing users and permissions, and streamlining standardized onboarding. This team also owns the System Layer capabilities including system execution, data flow and routing, security and encryption, and reliable service-to-UI and service-to-service communication. If you thrive on solving complex distributed systems challenges, elevating developer experience, and making an outsized impact on reliability and scale, we'd love to hear from you.

Docusign is looking for a seasoned software engineer to join our microservices framework team focused on building highly scalable, available, and reliable distributed systems. The Cloud engineering at Docusign ensures critical back-end services scale with the company's continued rapid growth.

This position is an individual contributor role reporting to the Senior Director, Engineering.

Responsibility

• Be open minded, forward thinking and passionate about great software platform and cloud technologies
• Think about how to solve problems in scale and build automation to manage complex software systems
• Develop testable, high-quality, and ship-ready code with ample test coverage
• Work with Product Management and other developers to understand and translate engineering requirements into design requirements and provide estimates for development
• Work as part of a cross-site development team to drive design, implementation, testing and release of microservices platform
• Architect and evolve the Microservices Framework (MSF) platform across multiple cloud providers, defining reference architectures, guardrails, and best practices for containerized microservices and storage platforms
• Lead design and implementation of the compute runtime (e.g., container orchestration, scheduling, autoscaling) and underlying networking to deliver highly reliable, low-latency service execution
• Design and integrate storage solutions (databases, object stores, queues/streams) with clear patterns for replication, backup/restore, data routing, governance, and encryption in transit/at rest
• Build and maintain end-to-end automation for provisioning and deployments using infrastructure-as-code and CI/CD pipelines
• Mentor and coach engineers, perform design and code reviews, and lead cross-team initiatives that raise the technical bar and platform reliability

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years of hands-on software development experience in an object-oriented programming language such as C#, C++ or Java
• 5+ years of working with cloud deployment and configuration tools using scripting and configuration platforms like terraform
• Experience designing and implementing scalable storage systems
• Experience with being a part of oncall rotation
• Experience with driving decisions based on Telemetry and metrics to take a data driven approach.

Preferred

• Passion to learn new software technologies and platforms
• Strong experience with Agile methodologies and working in an Agile/Scrum environment
• Passion for exploring new technologies and a proven track record as a self-starter with a strong sense of ownership
• Experience in a SaaS environment, with practical knowledge of Cloud technologies like Kubernetes, Azure/GCP, and large-scale microservice architectures
• Proficiency in the entire software development lifecycle, including version control (Git), CI/CD pipelines, testing, and regional cloud deployments
• Have an interest in working on a highly available site

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at View email address on click.appcast.io for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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