Data Center Technician, Data Center Operations

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! Youll play a pivotal role in maintaining the heartbeat of the worlds most innovative technology platform ensuring seamless data center operations that power millions of businesses and services worldwide.


Data Center Technicians should be willing to work both independently and with a team. Work prioritization organizational skills effective communication and the ability to react quickly are critical to addition to hardware and network repair candidates will install equipment create documentation innovate solutions and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required.


AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.


Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government effective February 24 2026 logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key job responsibilities
Performing server rack installations hardware break-fix on various components troubleshooting network issues and responding to operational incidents that impact service availability escalating to senior technicians and management as needed/required

Serving as a primary contact point for both internal and external stakeholders including engineers software developers vendors and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to train and onboard new team members

Physical requirements:

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds

Working in cramped and/or elevated locations

Bending lifting stretching and reaching

Standing and walking for up to 8 hours a day

Ascending and descending ladders stairs and gangways safely and without limitation

Work in a noisy environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

This role supports data centers in various operational stages. The position may be assigned to a facility still under development which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life
As a Data Center Technician professional you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:

Take ownership of technical issues brought by their customer base engaging other teams when needed to drive resolution

Solve problems at their root and step back to understand the broader context

Maintain service level agreements through the implementation of proactive issue detection and reporting

You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid drivers license to travel within the regional work area as company transportation will not be provided.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.


Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.




Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.


Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1 years of computer hardware troubleshooting and repair experience
- 1 years of computer networking experience
- High school or equivalent diploma
- 1 years of computer/server hardware troubleshooting or related IT experience
- Work a flexible work schedule including evenings overnights and weekends

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience in a data center or other critical environment or experience in data center engineering or operations
- Associates degree in a relevant field (e.g. Computer Science Networking Engineering) or experience in a relevant field (e.g. Computer Science Networking Engineering)
- Knowledge of network design protocols and Layer 1/2 troubleshooting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience qualifications and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at OR Umatilla - 27.00 - 48.00 USD hourly

Required Experience:

IC