Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to support the financial operations of our plastics manufacturing business in Bethel, Vermont. This role is responsible for maintaining accurate customer billing, applying incoming payments, and keeping receivable balances current through consistent follow-up and analysis. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work effectively with customers and internal teams to resolve account issues promptly.

Responsibilities:
• Communicate with customers and internal sales partners to investigate billing questions, address payment disputes, and bring issues to resolution.
• Record and apply incoming funds from checks, cash, and electronic payments to the appropriate customer accounts with a high degree of accuracy.
• Reconcile receivable accounts on a routine basis, identify variances, and take timely action to correct outstanding discrepancies.
• Create, review, and distribute customer invoices, ensuring charges are accurate and aligned with agreed billing terms.
• Track open balances through aging analysis, follow up on overdue accounts, and help maintain healthy collection performance.
• Prepare recurring accounts receivable summaries, aging details, and related financial reports for leadership review.
• Support credit review activities by examining customer payment patterns and contributing recommendations on credit terms.
• Maintain organized records of customer interactions, remittance activity, and account documentation for audit readiness and reference.
• Ensure accounts receivable activities follow company policies, accounting practices, and applicable compliance standards.
• Partner with sales and customer service teams to improve issue resolution, strengthen communication, and support efficient receivable processes.• Experience handling accounts receivable activities, including invoicing, payment application, and account reconciliation.
• Working knowledge of commercial collections practices and techniques for managing overdue customer balances.
• Ability to process cash applications accurately across multiple payment methods, including checks and electronic transfers.
• Strong understanding of billing procedures and attention to detail in reviewing customer charges and account records.
• Proficiency in preparing aging reports, receivable analyses, and other routine financial reporting.
• Effective written and verbal communication skills for working with customers and cross-functional internal teams.
• Ability to manage multiple priorities, investigate discrepancies, and resolve issues in a timely manner.