Global CX Process Excellence & Systems Lead

Quaker Houghton seeks a Continuous Improvement & Process Excellence lead to drive global process excellence across Customer Service and Order-to-Cash. You will partner with CS, Supply Chain, Finance, IT, and Business Excellence to standardize processes, eliminate waste, and leverage automation for better customer experiences and productivity. You will own the roadmap for optimization, lead deployment of RPA and AI-enabled tools, and manage change programs to ensure sustainable benefits and