Server

Job Description

Job Description

Restaurant Server

DoubleTree by Hilton South Bend

We are looking for an energetic, dependable, and guest-focused Restaurant Server to join our Food & Beverage team at DoubleTree by Hilton South Bend.

Our Servers play an important role in creating a welcoming dining experience for our guests. The ideal candidate is friendly, professional, attentive, and able to thrive in a fast-paced hotel environment while working closely with the culinary and Food & Beverage teams.

• Greet guests promptly and provide friendly, professional service.
• Take accurate food and beverage orders and enter orders into the POS system.
• Deliver food and beverages efficiently while ensuring accuracy and proper presentation.
• Maintain knowledge of menu items, specials, ingredients, and available beverages.
• Make recommendations and use suggestive selling to enhance the guest experience.
• Check on guests throughout their dining experience and respond promptly to requests.
• Process guest checks and payments accurately.
• Pre-bus, clear, clean, sanitize, and reset tables as needed.
• Complete assigned opening, closing, and side-work duties.
• Maintain clean and organized dining and service areas.
• Work collaboratively with servers, bartenders, culinary team members, and management.
• Follow all food safety, sanitation, alcohol service, Hilton brand, and company standards.
• Assist with banquet, restaurant, or other Food & Beverage operations as business needs require.
• Perform other duties as assigned by management.

• Previous restaurant, hotel, or customer service experience preferred.
• Strong communication and guest service skills.
• Professional, friendly, and positive attitude.
• Ability to multitask and remain composed in a fast-paced environment.
• Dependable attendance and punctuality are required.
• Ability to stand and walk for extended periods and safely carry trays and service items.
• Must meet applicable age and certification requirements for serving alcoholic beverages.

This position requires flexible availability based on hotel business needs. Weekend and holiday availability is required. Morning, evening, and/or varying shifts may be scheduled.

At DoubleTree by Hilton South Bend, we believe exceptional hospitality starts with exceptional team members. We offer a collaborative work environment, opportunities to grow within hospitality, and Hilton team member travel benefits for eligible associates.

Apply today to join our Food & Beverage team!

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Join the DoubleTree by Hilton South Bend team as a Server, where you will provide exceptional dining experiences to our guests in a welcoming and friendly environment. This position is perfect for individuals who enjoy working with people and delivering high-quality customer service.

• Greet and seat guests in a timely and courteous manner.
• Take and deliver food and beverage orders accurately and efficiently.
• Ensure customer satisfaction by providing attentive and personalized service.
• Maintain cleanliness and organization of the dining area and workstations.
• Respond promptly to guest requests and resolve any issues professionally.
• Work closely with kitchen and bar staff to ensure seamless service.
• Handle cash and process payments as needed.

• Previous experience in a server role preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Professional appearance and positive attitude.
• Availability to work flexible shifts including evenings, weekends, and holidays.

• Competitive pay of $7.50 per hour, paid bi-weekly.
• Opportunities for career growth within the Hilton brand.
• Supportive team environment.
• Employee discounts at Hilton properties.

DoubleTree by Hilton South Bend is part of the globally recognized Hilton family of hotels, dedicated to providing exceptional service and memorable experiences to guests. Located in South Bend, IN, we pride ourselves on our warm hospitality, commitment to quality, and vibrant team culture.

``` by Hilton South Bend is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.