PARTS COUNTER ASSOCIATE

Parts Counter AssociateLeo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer doing their own brake job or a tech in the shop waiting on a part to finish a repair, you're the person who keeps things moving.This role is part customer service, part inventory management, and part detective work. You'll look up parts, verify fitment, place orders, manage stock, and handle returns. If you like solving puzzles and working with your hands as much as your head, this is a good fit.No automotive parts experience required. If you're sharp, reliable, and willing to learn the catalog systems, we'll get you there.What You'll DoHelp customers and service technicians identify and locate the correct partsLook up parts using electronic catalogs and ordering systemsProcess sales, returns, and warranty claims at the counterReceive, verify, and stock incoming parts shipmentsMaintain accurate inventory records and keep the department organizedPlace special orders and follow up on backordersAnswer phones and respond to parts inquiriesCoordinate with suppliers on availability and pricingWhat We're Looking ForStrong customer service instincts - you're helpful without being askedComfortable using computers and learning new softwareDetail-oriented - wrong part number means a wasted trip or a stalled repairAble to lift up to 50 lbs and stay on your feet through the shiftGood communicator who can work with techs, customers, and vendorsHigh school diploma or equivalentNice to Have (Not Required)Previous parts counter, auto parts retail, or inventory experienceFamiliarity with OEM or aftermarket parts catalogsBasic mechanical knowledge or terminologyWhat We OfferHealth, dental, and vision insurance401(k)Paid time offEmployee vehicle purchase programParts department career path - counter to management