Food & Nutrition Services Manager

Job Summary:

MaineGeneral Health is seeking an experienced people-focused leader to join our team as a Food & Nutrition Services Manager. This role is ideal for a dynamic professional who is passionate about developing high-performing teams delivering exceptional customer service and leading operational excellence within a complex healthcare food service environment.
As the Food & Nutrition Services Manager you will provide strategic and operational leadership for food and nutrition services overseeing daily operations workforce planning quality improvement initiatives and regulatory compliance. You will build and sustain a culture of engagement accountability and service excellence while ensuring patients residents visitors and staff receive high-quality dining experiences.
The ideal candidate is a visible and approachable leader who enjoys developing people improving processes strengthening employee engagement and retention and creating an environment where team members are empowered to succeed.

Job Description:

Schedule

Hours vary based on operational needs. Occasional weekends holidays and off-shift availability may be required to support department operations.

What Youll Do

• Provide strategic and operational leadership for all food and nutrition service functions ensuring daily operations align with departmental goals organizational priorities and exceptional customer service standards.
• Build lead and sustain a high-performing team through effective recruitment onboarding coaching mentoring performance management succession planning and employee development initiatives.
• Foster a positive inclusive and accountable workplace culture that promotes employee engagement professional growth recognition collaboration and retention while addressing employee relations concerns in a timely and effective manner.
• Lead workforce planning efforts by overseeing staffing scheduling payroll administration productivity and labor management to ensure efficient and effective operations.
• Develop implement and monitor departmental goals operational metrics and continuous quality improvement initiatives that support the organizations strategic plan and vision.
• Partner with organizational leaders to identify opportunities to improve service quality patient satisfaction employee engagement operational efficiency and departmental performance.
• Collaborate closely with Human Resources Talent Acquisition and leaders across MaineGeneral to support workforce planning recruitment efforts employee engagement initiatives employee relations matters and departmental staffing needs.
• Oversee departmental budgets monitor financial performance and ensure responsible resource stewardship while achieving operational and quality objectives.
• Ensure compliance with all applicable regulatory food safety sanitation infection prevention and organizational standards.
• Establish and maintain strong relationships with vendors suppliers and local farmers to secure high-quality products support responsible purchasing practices and enhance the dining experience.
• Oversee inventory equipment and supply management to ensure operational readiness and efficient utilization of departmental resources.
• Champion a culture of service excellence that delivers nutritious high-quality meals and exceptional customer experiences for patients residents visitors and staff.

What Were Looking For

• One year of proven leadership experience in food service hospitality healthcare nutrition services or a related operational environment required; healthcare food service leadership experience strongly preferred.
• Demonstrated success recruiting developing engaging and retaining high-performing teams.
• Strong experience in employee relations performance management coaching conflict resolution and organizational leadership.
• Knowledge of food service operations budgeting workforce management regulatory compliance and quality improvement principles.
• Ability to analyze performance data and use metrics to drive operational excellence and employee engagement outcomes.
• Strong communication relationship-building and problem-solving skills.
• Proven ability to work collaboratively across departments and with Human Resources Talent Acquisition and operational leaders to address staffing challenges support employee relations drive engagement initiatives and achieve organizational objectives.
• A collaborative leadership style with the ability to influence inspire and develop others.
• Food service management experience in a healthcare environment preferred.
• ServSafe certification preferred or obtained within six months of hire.
• Associates degree in a relevant field required.

Why This Role Matters

Food and nutrition services play a critical role in the overall experience of our patients residents visitors and team members. This position has the opportunity to shape not only the quality of food service operations but also the culture and engagement of a large and diverse workforce.

Success in this role means building a highly engaged team improving retention developing future leaders and creating an environment where employees feel valued supported and connected to our mission. Through operational excellence strong leadership and a commitment to quality the Food & Nutrition Services Manager helps ensure every meal served reflects MaineGeneral Healths commitment to exceptional care and service.

Compensation:

33.30 - 58.28 USD Hourly

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience qualifications skills and market considerations. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours:

40

Job Exempt:

Yes

Benefits:

Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health dental and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays be with family go on vacation or simply take care of themselves.

Emotional Wellness:

When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages youve already earned before payday with Payactiv giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at .

Required Experience:

Manager