Bilingual Patient Service Representative

Garland, TX, USA Job Description Posted Wednesday, June 17, 2026 at 5:00 AM Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform. Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our location in North Garland, TX . Shift: Monday - Friday (9:30am - 6:00pm) and rotating Saturdays Why Touchstone? We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes: Medical / Dental / Vision / Life / Pharmacy Plans 401(k) with Employer Contribution Paid Short-Term Disability Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program Duties & Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Answering Multiple Phone Lines Provide Accurate and Complete Information to Billing Office Insurance Verification Ensure Accuracy of Patient Data Entered Into System Process Requests and Filing of Patient Records Requirements 1-4 Years Experience in Medical Office Setting or Hospital Experience in Authorizations and Insurance Verification Needed Ability to Handle Heavy Patient Volume Strong Customer Service and Computer Skills Ability to Multi-Task Bilingual (English/Spanish) highly preferred About Us Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment. Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce. Lumexa Imaging is an equal opportunity employer. #J-18808-Ljbffr