Imaging Research Coordinator

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a detail-oriented, high-energy Imaging Research Coordinator to join our fast-paced Operations team. In this role, you will be responsible for acting as the primary detective for our document and item processing workflow, investigating and resolving scanning or batching errors to ensure seamless operational continuity. You will partner closely with a dynamic, cross-functional team dedicated to maintaining high efficiency and accuracy under tight deadlines. What You'll Do (Responsibilities) In this role, you will: Workflow Investigation: Investigate, troubleshoot, and resolve document and item rejections caused by scanning or batching errors to get workflows back on track. Cross-Functional Collaboration: Collaborate seamlessly across multiple departments to address processing bottlenecks and meet strict operational deadlines. Quality Assurance: Apply a sharp eye for detail to ensure all processed items comply with organizational standards and data integrity policies. Problem Solving: Identify root causes of processing issues and implement swift, effective solutions to prevent recurring errors. What You’ll Bring The ideal candidate will have: 1-2 years of experience in data verification. Strong knowledge of document processing workflows, scanning systems, or data entry operations. Proven problem-solving skills with the ability to research complex tracking errors independently. Excellent communication skills to effectively collaborate across diverse internal teams. What We Offer (Benefits) Salary details: $26.95/hr - paid biweekly. Shift: A set schedule Monday - Friday, 12:00pm-8:30pm (OT may be required). Location: 711 Executive Boulevard, Valley Cottage, NY 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay. FULL BENEFITS – 1st Day of Employment, including Comprehensive health, wellness, and retirement plans (401(k) with company match & Employee Stock Purchase Program). Opportunities for continuous learning and professional growth, including Tuition Reimbursement. Ready to help us keep things moving? If you are a sharp problem-solver who thrives in a fast-paced environment, we want to hear from you. Apply today to join the Iron Mountain team! #OPS Reasonably expected salary range: $56,000.00 - $70,000.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to View email address on click.appcast.io. See the Supplement to learn more about Equal Employment Opportunity.