Clinical Business Operations Representative 3 (H) Full Time Bascom Palmer Eye Institute Palm Be[...]

The University of Miami, Bascom Palmer Eye Institute, is looking for a Clinical Business Operations Representative 3 (H) in Palm Beach Gardens, Florida. This full‑time staff position involves facilitating the prompt resolution of problems related to pre‑ and post‑care in daily clinical operations. Core Job Summary Assists the department in managing expectations surrounding pre‑ and post‑patient care. Obtains or reviews all patient demographic information, insurance information, and referral numbers. Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information. Answers multiple telephones for the department: triages incoming calls, responds to questions, directs calls, and documents messages in the appropriate software. Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs. Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice. Provides coverage for responsibilities of co‑workers when assigned or as needed. Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis. Maintains confidentiality of all information. Adheres to University and unit‑level policies and procedures and safeguards University assets. Core Qualifications High school diploma or equivalent. Minimum 2 years of relevant experience. Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Ability to work evenings, nights, and weekends as necessary. Skill in collecting, organizing, and analyzing data. Ability to work independently and/or in a collaborative environment. Commitment to the University’s core values. Benefits The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, tuition remission, and more. Employment Details Job Status: Full time Employee Type: Staff Equal Opportunity Employment The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. #J-18808-Ljbffr UMiami