Director of Residential Services

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

We are seeking an experienced, compassionate, and results-driven Director of Residential Services to provide strategic leadership and operational oversight for our residential programs. The Director of Residential Services is responsible for ensuring high-quality care, regulatory compliance, staff development, and the overall success of all group home operations. This leadership role oversees residential managers, supervisors, and direct support staff while promoting a culture of excellence, accountability, and person-centered services.

Key Responsibilities

• Provide overall leadership and direction for all residential programs and group home operations.
• Ensure compliance with all federal, state, local, and licensing regulations.
• Develop, implement, and monitor policies, procedures, and quality assurance initiatives.
• Supervise, mentor, and support residential managers and leadership staff.
• Oversee staffing plans, recruitment, retention, training, and performance management.
• Monitor program budgets, expenditures, and resource allocation.
• Ensure individuals served receive high-quality, person-centered care and support.
• Investigate incidents, address concerns, and implement corrective action plans as needed.
• Collaborate with families, guardians, funding agencies, and community partners.
• Analyze program outcomes and implement continuous quality improvement strategies.
• Participate in strategic planning and organizational leadership initiatives.
• Foster a positive, inclusive, and professional work environment.

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or a related field required; Master's degree preferred.
• Minimum of five years of progressive leadership experience in residential services, behavioral health, developmental disabilities, or related human services programs.
• Demonstrated experience supervising multiple residential programs or group homes.
• Strong knowledge of licensing requirements, regulatory standards, and best practices in residential care.
• Exceptional leadership, communication, organizational, and problem-solving skills.
• Proven ability to manage budgets, staff performance, and program operations.
• Valid driver's license and ability to travel between program locations as needed.

What We Offer

• Competitive salary
• Comprehensive health, dental, and vision benefits
• Paid time off and holidays
• Retirement savings plan
• Professional development and training opportunities
• Supportive and mission-driven work environment

Join Our Team

If you are a dedicated leader committed to improving the lives of individuals receiving residential services, we invite you to apply and become part of a team that makes a meaningful difference every day.