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Senior Business Manager, Fraud Operations Strategy

Capital One

Senior Business Manager, Fraud Operations StrategyThe Senior Business Manager of Fraud Operations Strategy will lead a high-performing team of data science and risk professionals dedicated to protecting the global payment network. This role is responsible for overseeing the analysis of high-volume, complex transaction-level data to develop, implement, and optimize sophisticated fraud strategies and predictive fraud models. Acting as a critical bridge between internal stakeholders and external partners, you will drive initiatives that actively mitigate risk, block fraudulent transactions, and ensure network integrity.Key Responsibilities:Team Leadership & Analytics Management: Direct, mentor, and develop a team of eight (8) data analytics and data science professionals, primarily consisting of Principal Fraud Risk SpecialistsAdvanced Data Analysis: Oversee the deep-dive analysis of transaction-level data, evaluating over 150 unique data elements and their configurations to identify anomalies, patterns, and emerging fraud vectorsStrategy & Model Development: Drive the creation, testing, and deployment of robust fraud strategies and predictive fraud models to proactively block fraudulent transactions while minimizing false positivesStakeholder Collaboration: Serve as a key liaison across both Internal & External entities to align fraud prevention efforts with broader corporate security and network protection goalsOperational Excellence: Continuously refine data extraction, querying, and modeling methodologies to improve the speed and accuracy of fraud detection across the networkBasic Qualifications:Bachelor's DegreeAt least 3 years of experience performing quantitative analysisAt least 3 years of experience performing qualitative analysisAt least 1 year of experience performing people managementAt least 1 year of experience performing project managementPreferred Qualifications:Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering5+ years of experience in quantitative analysis5+ years of experience in qualitative analysis2+ years of experience in people management2+ years of experience in product development2+ years of experience in financial modeling2+ years of experience in economic forecasting2+ years of experience in project management

Vacancy posted 2 days ago
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