Store Manager - Riverside, CA

Responsibilities Prioritizes and delegates tasks to meet all selling, visual, and operational needs. Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools. Supports and executes all product, visual and marketing directives, and maintains standards set by the company. Maintains a clean, well‑organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience. Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction. Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store. Accountable to self and others for achieving all company sales, metric and operational goals. Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense. Creates shortage action plans to minimize loss and achieve shrinkage goal. Drives and executes all digital sales strategies including ship from store and BOPIS within the store. Communicates store and customer feedback to the District or Market Manager to grow the business. Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company’s strategies and goals. Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR. Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends. Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends. Qualifications Passion for product, brands, fashion and trends. Four‑year college degree or equivalent preferred. Must be at least 18 years of age. Effective written, verbal and presentation skills. Strong interpersonal and communication skills with the ability to communicate at all levels. Proven ability to drive sales results in a high sales volume environment. Ability to interpret all policies and procedures to resolve customer and associate issues. Willingness to travel periodically to attend meetings/workshops (overnight may be necessary). Proficient in math and possesses strong computer skills. Minimum five years retail experience required, with a proven ability to drive sales results. Minimum of two years of retail management experience required. Leadership Qualities Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross‑functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a PacSun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Benefits Generous associate discount of 30‑50% off merchandise online and in‑stores. Immediate 100% vested 401(k) contributions and employer match. Employee perks throughout the year. Physical Requirements The associate must frequently lift and or move up to 20 pounds and occasionally lift and or move up to 35 pounds. Must frequently sit or stand for long periods of time and climb ladders as needed. Must regularly talk or hear, sit, stand, walk, use hands to finger, handle or feel, as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required: close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, airplane, and car travel may be required. Position Type / Expected Hours This is a full‑time position. As a national retailer, flexibility with the work schedule – able to work weekends, nights, and peak holiday periods – is required. Equal Opportunity Employer Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Pacific Sunwear Stores LLC