Server

Job Description

Job Description

Description:

Position Title: Server

Department: Culinary Services

Exempt Status: Hourly / Non-Exempt

Supervisor: Director of Culinary Creations

GENERAL SUMMARY:

The Server is responsible for table service in the Community dining rooms.

PRINCIPAL DUTIES:

Essential Job Duties: Must be willing and able to do the following:

• Sets tables and maintains workstations in proper order.

• Takes orders, provides service and requested items both graciously and courteously.

• Clears dishes from tables during and after meal service.

• Answers pertinent questions about menu items.

• Assists in maintaining a high level of customer service for our residents and their guests.

• Assists with dish washing and distribution of clean dishes if needed.

• Maintains safe and sanitary conditions in work areas.

• Maintains acceptable standards of personal hygiene and complies with department dress code.

• Completes all assigned cleaning tasks.

• Attends in-service training and education sessions as assigned.

• Performs specific work duties and responsibilities as assigned by supervisor.

• Records meal checks, reservations and additional charges. Complete knowledge of point-of-sale (POS) system.

• Other duties will be assigned as needed.

QUALIFICATIONS:

• High school diploma preferred

• Minimum of one year serving experience

• Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/license per state requirements

• Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train.

• Ability to understand and follow instructions in English and communicate effectively.

• Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.

• Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Works indoors; must be able to stand/walk for 100% of the workday

• Must be able to lift and carry up to 20 lbs. independently

• Must be able to push and pull bus carts weighing up to 50 lbs. independently

• Must be able to bend, stoop, reach, and balance frequently throughout the workday