Field Service Technician - Heavy Equipment

Field Service Diesel TechnicianZiegler CAT has an opening for a Field Service Diesel Technician working on heavy construction equipment to support customers out of our Altoona location. A company truck is provided.Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!The pay range for this position is $38.00 to $51.00. Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes:Health, Dental, Vision and Life Insurance15 days of PTO your first year, accrual starts day 19 paid holidays401(k) plan with company contribution and matchHSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each yearShort-Term and Long-Term Disability Insurance, FSA & EAPPaid Parental Leave & Funeral LeaveFitness membership discountEducation AssistanceSafety Boot Reimbursement, PPE & Uniforms providedTool InsuranceSafe, clean and friendly work environmentResponsibilities:Diagnoses and repairs Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment, compact equipment, aerial equipment and paving equipmentUses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, diesel, and electrical systemsWork safely at all times, following company policies, procedures and standardsResponds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performedWilling to respond to after hour emergency calls as directed by supervisorWork collaboratively and assist other technicians as needed regarding troubleshooting repairsDocument work orders in a complete and timely manner to ensure a high level of customer satisfactionQualifications:2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience3+ years of relevant diesel equipment repair experience, preferably field experienceWorking knowledge of hydraulics, transmissions, undercarriage, track systems, engine and emission components, electrical, and fuel systems; previous experience with CAT equipment preferredAbility to write and communicate effectively, interact with supervisors, customers and team membersBasic computer skills to document work orders and utilize online diagnostic systemsOwn mechanic tool setAbility to maintain a safe and clean work environment including service truckWilling and able to respond to after-hour emergency calls as directed by the supervisorAble to operate equipment safelyMust have and maintain a clean driving recordPass a DOT pre-employment drug screen & physical due to the role being deemed safety-sensitiveDOT Med card or ability to obtain is requiredMinimum Physical Requirements:Push/pull up to 50 lbsLift/carry up to 60 lbsLift bulky objectsStanding, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box.Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.