Patient Experience & Relations Lead Remote MA
Optum
- Remote job
Optum Massachusetts is seeking a Patient Relations Specialist to support escalating patient complaints and guide organizational responses across the Office of the President and other stakeholders. The role emphasizes quality of care, service excellence, and cross-functional collaboration, with remote work options available. You will partner with senior leaders to investigate complex issues, provide coaching, and drive timely resolutions while maintaining high standards of communication and #J-18808-Ljbffr Optum
- OptumCare in Massachusetts seeks a Patient Relations Specialist to manage escalated patient issues... ...excellence across the organization. Remote work flexibility is offered to residents... ...service, strong communication skills, and experience with EMR systems. This role...Remote job
- Optum is seeking a Patient Relations Specialist in Massachusetts to manage escalated patient complaints and provide guidance across the organization. The role supports quality and service initiatives and coordinates with senior leadership to improve patient care. You will...Remote job
- ...partner is looking for a Marketing and Patient Experience Strategy Lead – Clinical Research based in the... ...Administration, Health Sciences, Business, or a related field, with at least 4 years of... ...needed. Benefits Fully remote work arrangement. Full-time...Remote workFull timeTemporary work
- Memorial Hermann Health System seeks a Patient Relations liaison to improve patient and family experiences by advocating for timely resolutions and clear communication... ..., coordinate solutions with care teams, and lead service recovery initiatives while supporting a compassionate...Suggested
- Bridgeview Eye Partners is seeking a Healthcare Relations Manager who thrives on people leadership and turning strong communication into exceptional patient experiences. You will lead a team of Scheduling Coordinators, coach them, monitor performance metrics, and collaborate...Suggested
- ...Lead, Employee Relations & Experience Location: Hybrid Schedule: Tuesday–Thursday onsite; Monday and Friday remote Travel: Occasional travel, up to 10% About the Opportunity We are seeking an experienced HR professional for a strategic, hands-on leadership...Remote workLocal areaMonday to Friday
- OptumCare is seeking a Patient Relations Specialist in Massachusetts to serve as an organizational expert for escalated patient... ...timely resolution with senior leadership. This remote-friendly role requires MA residency, 5+ years in healthcare customer service, excellent...Remote jobWork at office
- The Patient Relations Coordinator at Hendrick Health provides effective internal marketing to patients, families, and other customers by responding to requests, concerns and special needs. This individual oversees and coordinates the complaint and grievance process to ensure...
- Gotham Podiatry PC is seeking a lead Medical Receptionist to... ...UES Manhattan. You will greet patients, oversee scheduling, and ensure... ...patient flow across clinical and remote teams. Required 5+ years in... ..., a Bachelor's degree, and experience leading a team; proficiency with...Remote workFull time
$148.5k - $214.5k
...Job Title : Regional Patient Advocacy Lead - Transplant Location: Remote, US Territory: Preference for the candidate... ...donation, transplantation and related policy changes. This role will... ...Minimum of 5 years of experience in healthcare in patient advocacy...Remote workFull timeLocal area$175.96k - $238.06k
...this vital role the Regional Lead Patient Access will be responsible... ...and 2 years of Patient Access experience OR ~ Masters Degree and... ..., OIG, and other guidelines relating to compliant medical communications... ...work models, including remote work arrangements, where...Remote workFull timeWork at officeLocal areaFlexible hoursNight shift$130.5k - $190k
...and the gold standard of patient care we strive for.... ...will be doing: The Lead Epic Cadence Analyst is... ...maintenance to Epic modules and related applications; ensures... ...Angeles are preferred; remote candidates may be... ...Qualifications Experience Requirements: Six (6...Remote workFull timeLocal areaRelocation- Health-E Commerce is hiring for a remote CX leader to drive customer experience operations across the organization. You will guide a growing CX team and own end-to-end processes ensuring exceptional service. Qualified candidates have 4+ years in CX and experience managing...Remote jobFlexible hours
- Natera is hiring a Patient Engagement Program Manager to translate... ...Oncology Marketing team. You will lead cross-functional project... ...performance metrics, and manage related budgets to strengthen brand... ...or program management experience in diagnostics, biotechnology...Remote job
- ...Purpose The Supervisor, Patient Access is responsible... ...of all healthcare related issues and regulations... ...Responsible for ensuring that remote client access to is... ...3+ years’ experience managing the front desk... ...physician practice or leading an insurance verification...Remote workWork at officeLocal areaFlexible hours
- ...Description **This position is remote eligible after... ...and the gold standard of patient care we strive for.... ...role? The Admission Team Lead monitors and coordinates... ...administrative actions related to staff. Assists with... ...Qualifications Education, Experience, License/Certification...Remote workShift work
$22.76 - $30.1 per hour
...Administrative Lead For Sleep Center National Jewish Health... ...ensure an exceptional patient experience through efficient referral processing... ...of 3 years of recent and related experience required. #... ...Colorado, regional office and remote employees. Health Savings Accounts...Remote workFull timePart timeWork experience placementWork at officeLocal area- Job Title: Therapeutic Area Lead (TAL) - FIELD BASED Location: Remote/Field Geography: NJ/NY/MA/CT/PA About The Job Join the team... ...- with the scale and urgency patients deserve. A dynamic business... .../bone marrow transplant (BMT) experience, customer knowledge, and a passion...Remote workContract workWork experience placementWorldwideHome officeShift work
- Job Description Come join our team! The Patient Experience Program Administrator is responsible for planning, implementing and administering... .... The Program Administrator independently makes decisions related to program administration. They help plan, compose, develop,...
- Crothall Healthcare is seeking a Patient Experience Manager to coordinate and direct all patient experience activities within the assigned... ...ensure high client and customer satisfaction, strong employee relations, and account retention. You will work with on-site...
$145.6k - $276.8k
...2026-10-21Location: US-MA-ANDOVER-AN0 ~ 366 Lowell... ...With our three market leading businesses, world-class... ...more than 100 years of experience and renowned engineering... ...Advanced Degree in a related field and minimum 7 years... ...as on-site, hybrid or remote.The salary range for this...Remote workContract workTemporary workWork experience placementWork at officeRelocation packageFlexible hours- Standard Elevate Patient Financial Solutions as a Patient Advocate Team Lead and help guide individuals through... ...Advocates questions related to process, programs,... ...preferred Case management experience preferred Adaptability... ...fast-paced environment Remote and Hybrid positions...Remote workFull timeWork at officeMonday to Friday
- ...Executive Case Manager to manage patient journeys and provide... ...strong communication skills, experience with insurance processes, and... ...have a Bachelor's degree in a related field and at least two years... ...management. The position is remote, specifically for candidates...Remote job
$20 per hour
...is talking with prospective patients by phone: learning what they... ...separately. What You'll Do Lead Discovery Calls and... ...question Preferred: Experience in mental health or behavioral... ...Schedule & Details This is a remote position of approximately 20...Remote workPrice workPart time- ...of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto... ...continue to grow. The Marketing and Patient Experience Strategy Lead (MSL) responsible for planning,... ...administration, health sciences, business or related field AND a minimum of 4 years...Full timeTemporary work
$104k - $143k
...of our caring community The Consumer Experience Lead ensures optimized interaction between a... ..., organizational leadership, or a related field. Work at Home Requirements: To... ...HIPAA information.Travel: While this is a remote position, occasional travel to Humana's...Remote workFull timeTemporary workLive inWork at officeWork from homeHome office- Saint Francis Health System is seeking a Patient Experience Specialist to champion patient experience initiatives. You will analyze satisfaction... ..., and develop targeted programs to boost HCAHPS and related scores while working with senior leadership and frontline staff...Full time
- ...you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of... ...for all associates/patients. Leads by example. BASIC QUALIFICATIONS Doctor... ...EssilorLuxottica complies with all applicable laws related to the application and hiring process....Minimum wageWork at officeLocal area
- ...Regional Healthcare Inc. in Lexington, KY is seeking a Patient Access Supervisor to lead the patient access team, oversee registration and scheduling... ...with physicians and staff to improve the patient experience and ensure compliant, timely billing and reporting. #J-...
- ...in Mission Viejo, CA is seeking a Phlebotomy Supervisor to lead a team across patient service centers and physician offices. This role focuses... ...and 3+ years in clinical phlebotomy plus prior supervisory experience. Travel to other sites may be needed. #J-18808-Ljbffr Labcorp
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