Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Patient Experience & Relations Lead Remote MA

Optum

Worcester, MA
  • Remote job

Optum Massachusetts is seeking a Patient Relations Specialist to support escalating patient complaints and guide organizational responses across the Office of the President and other stakeholders. The role emphasizes quality of care, service excellence, and cross-functional collaboration, with remote work options available. You will partner with senior leaders to investigate complex issues, provide coaching, and drive timely resolutions while maintaining high standards of communication and #J-18808-Ljbffr Optum

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Patient Experience & Relations Lead Remote MA in Worcester, MA vacancy
  • OptumCare in Massachusetts seeks a Patient Relations Specialist to manage escalated patient issues...  ...excellence across the organization. Remote work flexibility is offered to residents...  ...service, strong communication skills, and experience with EMR systems. This role... 
    Remote job

    NaviHealth

    Worcester, MA
    3 days ago
  • Optum is seeking a Patient Relations Specialist in Massachusetts to manage escalated patient complaints and provide guidance across the organization. The role supports quality and service initiatives and coordinates with senior leadership to improve patient care. You will... 
    Remote job

    Optum

    Worcester, MA
    2 days ago
  •  ...partner is looking for a Marketing and Patient Experience Strategy Lead – Clinical Research based in the...  ...Administration, Health Sciences, Business, or a related field, with at least 4 years of...  ...needed. Benefits Fully remote work arrangement. Full-time... 
    Remote work
    Full time
    Temporary work

    Jobgether

    Remote
    4 days ago
  • Memorial Hermann Health System seeks a Patient Relations liaison to improve patient and family experiences by advocating for timely resolutions and clear communication...  ..., coordinate solutions with care teams, and lead service recovery initiatives while supporting a compassionate... 
    Suggested

    Memorial Hermann

    Cypress, TX
    5 days ago
  • Bridgeview Eye Partners is seeking a Healthcare Relations Manager who thrives on people leadership and turning strong communication into exceptional patient experiences. You will lead a team of Scheduling Coordinators, coach them, monitor performance metrics, and collaborate... 
    Suggested

    Bridgeview Eye Partners

    Maumee, OH
    2 days ago
  •  ...Lead, Employee Relations & Experience Location: Hybrid Schedule: Tuesday–Thursday onsite; Monday and Friday remote Travel: Occasional travel, up to 10% About the Opportunity We are seeking an experienced HR professional for a strategic, hands-on leadership... 
    Remote work
    Local area
    Monday to Friday

    Green Key Resources

    Alexandria, VA
    10 days ago
  • OptumCare is seeking a Patient Relations Specialist in Massachusetts to serve as an organizational expert for escalated patient...  ...timely resolution with senior leadership. This remote-friendly role requires MA residency, 5+ years in healthcare customer service, excellent... 
    Remote job
    Work at office

    Dovetail Health Inc.

    Worcester, MA
    4 days ago
  • The Patient Relations Coordinator at Hendrick Health provides effective internal marketing to patients, families, and other customers by responding to requests, concerns and special needs. This individual oversees and coordinates the complaint and grievance process to ensure... 

    Hendrick Health

    Abilene, TX
    2 days ago
  • Gotham Podiatry PC is seeking a lead Medical Receptionist to...  ...UES Manhattan. You will greet patients, oversee scheduling, and ensure...  ...patient flow across clinical and remote teams. Required 5+ years in...  ..., a Bachelor's degree, and experience leading a team; proficiency with... 
    Remote work
    Full time

    Gotham Podiatry PC

    New York, NY
    3 days ago
  • $148.5k - $214.5k

     ...Job Title : Regional Patient Advocacy Lead - Transplant Location: Remote, US Territory: Preference for the candidate...  ...donation, transplantation and related policy changes. This role will...  ...Minimum of 5 years of experience in healthcare in patient advocacy... 
    Remote work
    Full time
    Local area

    Sanofi

    Remote
    15 days ago
  • $175.96k - $238.06k

     ...this vital role the Regional Lead Patient Access will be responsible...  ...and 2 years of Patient Access experience OR ~ Masters Degree and...  ..., OIG, and other guidelines relating to compliant medical communications...  ...work models, including remote work arrangements, where... 
    Remote work
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift

    Amgen

    Remote
    11 days ago
  • $130.5k - $190k

     ...and the gold standard of patient care we strive for....  ...will be doing: The Lead Epic Cadence Analyst is...  ...maintenance to Epic modules and related applications; ensures...  ...Angeles are preferred; remote candidates may be...  ...Qualifications Experience Requirements: Six (6... 
    Remote work
    Full time
    Local area
    Relocation

    Cedars-Sinai

    Nevada
    11 days ago
  • Health-E Commerce is hiring for a remote CX leader to drive customer experience operations across the organization. You will guide a growing CX team and own end-to-end processes ensuring exceptional service. Qualified candidates have 4+ years in CX and experience managing... 
    Remote job
    Flexible hours

    Health-E Commerce

    New York, NY
    2 days ago
  • Natera is hiring a Patient Engagement Program Manager to translate...  ...Oncology Marketing team. You will lead cross-functional project...  ...performance metrics, and manage related budgets to strengthen brand...  ...or program management experience in diagnostics, biotechnology... 
    Remote job

    Natera

    New York, NY
    5 days ago
  •  ...Purpose The Supervisor, Patient Access is responsible...  ...of all healthcare related issues and regulations...  ...Responsible for ensuring that remote client access to is...  ...3+ years’ experience managing the front desk...  ...physician practice or leading an insurance verification... 
    Remote work
    Work at office
    Local area
    Flexible hours

    Med-Metrix

    Arlington, VA
    1 day ago
  •  ...Description **This position is remote eligible after...  ...and the gold standard of patient care we strive for....  ...role? The Admission Team Lead monitors and coordinates...  ...administrative actions related to staff. Assists with...  ...Qualifications Education, Experience, License/Certification... 
    Remote work
    Shift work

    Cedars-Sinai

    Los Angeles, CA
    2 days ago
  • $22.76 - $30.1 per hour

     ...Administrative Lead For Sleep Center National Jewish Health...  ...ensure an exceptional patient experience through efficient referral processing...  ...of 3 years of recent and related experience required. #...  ...Colorado, regional office and remote employees. Health Savings Accounts... 
    Remote work
    Full time
    Part time
    Work experience placement
    Work at office
    Local area

    National Jewish Health

    Denver, CO
    21 hours ago
  • Job Title: Therapeutic Area Lead (TAL) - FIELD BASED Location: Remote/Field Geography: NJ/NY/MA/CT/PA About The Job Join the team...  ...- with the scale and urgency patients deserve. A dynamic business...  .../bone marrow transplant (BMT) experience, customer knowledge, and a passion... 
    Remote work
    Contract work
    Work experience placement
    Worldwide
    Home office
    Shift work

    BioSpace

    Topeka, KS
    2 days ago
  • Job Description Come join our team! The Patient Experience Program Administrator is responsible for planning, implementing and administering...  .... The Program Administrator independently makes decisions related to program administration. They help plan, compose, develop,... 

    Cedars-Sinai

    Los Angeles, CA
    5 days ago
  • Crothall Healthcare is seeking a Patient Experience Manager to coordinate and direct all patient experience activities within the assigned...  ...ensure high client and customer satisfaction, strong employee relations, and account retention. You will work with on-site... 

    Crothall Healthcare

    Spartanburg, SC
    5 days ago
  • $145.6k - $276.8k

     ...2026-10-21Location: US-MA-ANDOVER-AN0 ~ 366 Lowell...  ...With our three market leading businesses, world-class...  ...more than 100 years of experience and renowned engineering...  ...Advanced Degree in a related field and minimum 7 years...  ...as on-site, hybrid or remote.The salary range for this... 
    Remote work
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Relocation package
    Flexible hours

    Raytheon

    Andover, MA
    3 days ago
  • Standard Elevate Patient Financial Solutions as a Patient Advocate Team Lead and help guide individuals through...  ...Advocates questions related to process, programs,...  ...preferred Case management experience preferred Adaptability...  ...fast-paced environment Remote and Hybrid positions... 
    Remote work
    Full time
    Work at office
    Monday to Friday

    Elevate Patient Financial Solutions®

    Saint Louis, MO
    2 days ago
  •  ...Executive Case Manager to manage patient journeys and provide...  ...strong communication skills, experience with insurance processes, and...  ...have a Bachelor's degree in a related field and at least two years...  ...management. The position is remote, specifically for candidates... 
    Remote job

    PharmaCord LLC. “PharmaCord,” “PharmaCord Lynk,” “PharmaCord...

    Raleigh, NC
    2 days ago
  • $20 per hour

     ...is talking with prospective patients by phone: learning what they...  ...separately. What You'll Do Lead Discovery Calls and...  ...question Preferred: Experience in mental health or behavioral...  ...Schedule & Details This is a remote position of approximately 20... 
    Remote work
    Price work
    Part time

    Lucid Therapeutics

    United States
    2 days ago
  •  ...of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto...  ...continue to grow. The Marketing and Patient Experience Strategy Lead (MSL) responsible for planning,...  ...administration, health sciences, business or related field AND a minimum of 4 years... 
    Full time
    Temporary work

    Alcanza Clinical Research

    Lake Mary, FL
    6 days ago
  • $104k - $143k

     ...of our caring community The Consumer Experience Lead ensures optimized interaction between a...  ..., organizational leadership, or a related field. Work at Home Requirements: To...  ...HIPAA information.Travel: While this is a remote position, occasional travel to Humana's... 
    Remote work
    Full time
    Temporary work
    Live in
    Work at office
    Work from home
    Home office

    Humana

    Kentucky
    2 days ago
  • Saint Francis Health System is seeking a Patient Experience Specialist to champion patient experience initiatives. You will analyze satisfaction...  ..., and develop targeted programs to boost HCAHPS and related scores while working with senior leadership and frontline staff... 
    Full time

    Saint Francis Health System

    Bixby, OK
    2 days ago
  •  ...you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of...  ...for all associates/patients. Leads by example. BASIC QUALIFICATIONS Doctor...  ...EssilorLuxottica complies with all applicable laws related to the application and hiring process.... 
    Minimum wage
    Work at office
    Local area

    EssilorLuxottica

    South Burlington, VT
    4 days ago
  •  ...Regional Healthcare Inc. in Lexington, KY is seeking a Patient Access Supervisor to lead the patient access team, oversee registration and scheduling...  ...with physicians and staff to improve the patient experience and ensure compliant, timely billing and reporting. #J-... 

    Appalachian Regional Healthcare Inc.

    Lexington, KY
    2 days ago
  •  ...in Mission Viejo, CA is seeking a Phlebotomy Supervisor to lead a team across patient service centers and physician offices. This role focuses...  ...and 3+ years in clinical phlebotomy plus prior supervisory experience. Travel to other sites may be needed. #J-18808-Ljbffr Labcorp

    Labcorp

    Mission Viejo, CA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Experience & Relations Lead Remote MA. Be the first to apply!