Clinical informatics Pharmacist (hybrid)

The Clinical Informatics Pharmacist serves as the primary liaison between clinical operations, pharmacy leadership, and institutional IT for the configuration, optimization, and support of medication-use technology across the health system. This full-time, exempt role is open to qualified Pharmacists and Registered Nurses and reports to the Manager of Pharmacy Informatics. The role manages the full ecosystem of automated dispensing, smart infusion, unit-dose packaging, investigational drug, and electronic health record systems, ensuring safe, compliant, and interoperable medication-use processes from prescribing through administration and documentation.

The Clinical Informatics Pharmacist combines clinical pharmacy or nursing expertise with systems and data analysis skills to drive medication safety, quality improvement, regulatory compliance, and operational efficiency. This role must work effectively in a team environment, is expected to have relevant Epic Willow/Beacon and Hematology/Oncology clinical experience, and serves as a liaison between Pharmacy/Nursing and the EPIC IT teams.

CORE JOB FUNCTIONS

• Review and understand system options in the Clinical Applications and Epic Beacon and Willow application specifications and make recommendations; perform in-depth analysis of workflows, charge methods, pharmacy build, report details, and other technical issues associated with Clinical Applications and Epic software.

• Serve as the pharmacy informatics liaison to UChart IT and Pharmacy for EPIC configuration, build, testing, implementation, and upgrades.

• Participate in application testing, simulations, and go-live activities, including production support of new projects or production enhancements.

• Prioritize and implement requested changes to the system, and analyze new functionality in new releases to determine how it should be used.

• Participate in on-site support after system implementation, application enhancements, or system upgrades.

• Independently investigate and learn application and documentation software with minimal support.

• Review, prioritize, and collect information regarding potential system enhancement needs.

• Own build, maintenance, and interoperability for the medication-use technology ecosystem, including automated dispensing systems, infusion pumps, EPIC Willow/Beacon, Vestigo IDS, and unit-dose packaging/labeling systems, ensuring closed-loop, barcode-driven dispensing, administration, and documentation.

• Develop and maintain infusion drug libraries and maintain the medication formulary in EPIC; support UChart IT with CDS rules, BPAs, SmartPhrases/SmartText, order sets, and treatment plans.

• Generate and analyze infusion pump, dispensing, and inventory reports to monitor performance, compliance, and safety (alerts, overrides, dose-error metrics, near-misses); translate findings into QI initiatives, policy updates, and staff education.

• Conduct FMEA and root-cause analyses on technology-related failures or near-misses across dispensing, smart pump, investigational drug, and packaging systems.

• Serve as an active member of key committees (P&T, Medication Safety, Clinical Decision Support, EPIC Roundtable, Nursing Informatics, Pharmacy/IT, Medication Shortages), presenting safety data, informatics initiatives, and formulary/technology recommendations.

• Design and implement workflows for dispensing, investigational drugs, anesthesia/OR, controlled substances, smart pump infusions, and packaging/labeling.

• Develop training, competency assessments, super-user support, SOPs, and downtime contingency plans for all pharmacy technology platforms.

• Support multidisciplinary informatics projects (upgrades, implementations, EPIC optimizations, Vestigo/clinical trial expansions) in partnership with Pharmacy, Nursing, Physicians, Anesthesia, IT, Compliance, and Research teams; represent Pharmacy on additional committees as needed.

• Ensure systems comply with Joint Commission, FDA, DEA, USP <797>/<800> , and DSCSA standards; manage Pyxis user access/security and produce reports supporting waste reduction, inventory, charge capture, and audits.

• Precept PGY1/PGY2 residents, teach on informatics-related topics, and support research through Vestigo workflow optimization, EPIC documentation accuracy, and data extraction for trials and outcomes research; contribute to publications and QI scholarship.

• Provide on-call informatics support and stay current on emerging pharmacy technology, recommending enhancements as needed.

• Facilitate Oncology executive committee meetings to establish prioritization of protocol build, naming conventions, and standardization of Standard of Care (SOC) protocols, policies, and procedures, including the protocol request, build, review, and approval process.

• Oversee Oncology site disease work groups to ensure appropriate and timely build, review, and approval of chemotherapy protocol template build in Beacon Oncology.

• Assist in the development and review of protocol order sets prior to input into the database for utilization.

• Support the pharmacy team in developing and optimizing protocols (build requests, citations, revisions, release dates, correspondence, etc.).