DCO Tech

Description Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on‑call rotation. AWS Infrastructure Services owns the design, planning, delivery and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power and cooling equipment that ensure our customers have continual access to the innovation they rely on. Key job responsibilities Perform server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware and operating system repairs. Serve as primary contact point for internal and external stakeholders, including engineers, software developers, vendors and contractors. Perform on‑call duties and participate in scheduled maintenance and change management activities. Contribute to documentation and process improvement initiatives based on analysis of operational issues. Help interview, train and onboard new team members. Physical Requirements Lifting and moving material up to 40 pounds. Working in cramped and/or elevated locations. Bending, lifting, stretching and reaching. Standing and walking for up to 8+ hours a day. Ascending and descending ladders, stairs and gangways safely and without limitation. Work in an industrial environment. Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). Position may be assigned to a facility still under development; may require travel to established locations for training until designated site becomes fully operational. Essential Requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational. Travel frequency will vary based on business needs and operational status of assigned facility. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN and other non‑immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. A day in the life Take ownership of technical issues brought by customer base, engaging other teams when needed to drive resolution. Show a strong aptitude for troubleshooting and problem solving. Solve problems at their root and step back to understand the broader context. Maintain service level agreements through proactive issue detection and reporting. Act in the absence of direction or support. Improve effectiveness through process innovation. You will be required to work shift work that will include days, nights, weekends and holidays. About The Team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all preferred qualifications, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture: AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources to help you develop into a better‑rounded professional. Work/Life Balance: We value work–life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. Basic Qualifications 1+ years of computer networking experience. 1+ years of Linux operating systems experience. Bachelor’s degree in Information Technology, Computer Science or a related field. Experience in computer networking. Experience working with Linux operating systems. Can lift and rack equipment up to 40 pounds. Experience with computer hardware troubleshooting and repair. Preferred Qualifications Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines. Experience dealing effectively with customers during problem resolution and operating efficiently under pressure. Experience managing work and priorities through a ticketing system. Experience with cabling infrastructure best practices and methodologies. Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off and parental leave. Learn more about our benefits at USA, GA, Atlanta - 30.00 - 54.00 USD hourly USA, MS, Canton - 27.00 - 48.00 USD hourly USA, OH, New Albany - 30.00 - 54.00 USD hourly USA, PA, Berwick - 30.00 - 54.00 USD hourly USA, PA, FAIRLESS HILLS - 30.00 - 54.00 USD hourly USA, VA, Herndon - 30.00 - 54.00 USD hourly USA, VA, Mineral - 30.00 - 54.00 USD hourly #J-18808-Ljbffr