Business Banking Relationship Manager

Job Overview The Small Business Banking Representative will provide comprehensive financial solutions to small businesses with annual revenues up to $20 million, actively managing and deepening relationships with high‑value and opportunity clients. Key Responsibilities Manage the end‑to‑end client journey to deliver on client needs and drive sales opportunities while mitigating risk. Identify and refer specialized small business opportunities and solutions to clients while conducting relationship reviews. Deliver a branded customer experience within aligned sales portfolios, being in the field a minimum of 80% of the time. Foster relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities. Leverage credit knowledge to advise small business owners on solutions, services, and digital capabilities that meet short and long‑term business goals. Support execution of the sales delivery model to achieve targeted performance and growth of the small business segment. Coach, develop, guide, and deliver feedback to associates and clients while embodying a client‑centric culture. Required Qualifications Proven consultative sales success in financial services or business‑to‑business sales. Ability to improve specific business financial outcomes by interpreting financial statements and recommending levers. Passion for outside sales and prospecting. Desire to enhance existing relationships and exceed sales goals. Analytical skills: ability to assess financial conditions of clients and industry trends. Strong communication, leadership, and teamwork skills. Experience managing a client portfolio focused on relationship development and deepening. In‑depth knowledge of small business financial products and services. Familiarity with CRM platforms and banking systems. Desired Qualifications Community leadership. Advanced computer skills and multitasking ability. Undergraduate degree in business, finance, or economics, or seven years of relevant work experience. Key Skills Client Experience, Branding, Client Management, Client Solutions Advisory, Customer & Client Focus. Pipeline Management, Credit Documentation, Financial Analysis. Oral & Written Communications, Coaching, Interpretation of Relevant Laws, Rules, and Regulations. Prospecting, Risk Management. Minimum Education High School Diploma/GED or equivalent work experience. Shift & Hours Shift: 1st shift (United States of America). Hours per week: 40. Compensation & Incentives Pay range: $75,000 – $110,000 annualized salary, based on experience, education, and skill set. Eligible for a formulaic incentive plan. Benefits Industry‑leading benefits, paid time off, and resources designed to empower employees to make a genuine impact and support sustainable growth. Location US – WA – Everett, 2707 Colby Ave, Everett Mutual Tower (WA9707). #J-18808-Ljbffr Bank of America