Lounge Server - Grand Canyon South Rim

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We're hiring Cocktail Servers to Live. Work. Explore. this season!

Job Summary:
Our Cocktail Servers provide expedient, courteous cocktail service to lounge or bar guests.

The Details:

Position Type: Seasonal or Year-Round

Pay: Hourly Average, Wage + Tips = $31.24 - $39.21 (depending on location), Hourly Wage = $12.30

Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Rec Center - Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Ensure the guests are courteously greeted, orders placed properly and expediently served.
• Inform guests of any beverage specials, and constantly up-selling beverage orders.
• Request proper identification of guests who appear to be under the age of thirty.
• Enforce Xanterra South Rim, National Park Service, Arizona State and any other applicable liquor laws regarding the serving of alcoholic beverages.
• Strictly adhere to TIPS (Training for Intervention ProcedureS) program at all times in the serving of alcoholic beverages.
• Bring any TIPS related issues with guests to the immediate attention of the bartender working lead or Unit Service Manager.
• Proper and efficient use of the Aloha POS system in ordering beverages and keeping voids and mis-orders to an absolute minimum.
• Describe drink recipes when requested by the guests.
• Clear and bus tables as guests leave, maintaining sanitation and cleanliness levels of the seating area.
• Attend all company-sponsored liquor training classes.
• Manage own bank for beverage sales including credit cards, cash and room charges.
• Complete opening and closing shift side duties.
• Assist bartender in garnishing drinks as necessary.
• Place and serve food orders from bar menu.
• Other duties as assigned.

Qualifications

• Previous cocktail, food & beverage server or dining room experience.
• Ability to professionally and graciously enforce TIPS program and other related liquor laws to guests.
• Ability to learn liquor brands, beer, wines, and recipes.
• Good verbal communication skills to professionally interact with a broad cross-section of guests.
• Ability to pass TIPS training program.
• Must be able to pass ServSafe training.
• Ability to accurately handle sales and effectively use the Aloha POS
• Ability to stand for long periods of time during shift.
• A personal working bank of $50-$75 Dollars is required.
• Must be available for evening shifts, weekends, and holidays.

Physical Requirements:

Occasionally: Climb, crawl, squat/kneel, lift/carry up to 100lbs, push/pull up to 100lbs.

Frequently: Reach above, bend, lift/carry up to 50lbs.

Constantly: Stand, walk, handle, reach outward, lift/carry up to 20lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.