Operations Supervisor

Operations Supervisor

Location: Naperville, IL (Hybrid)

Industry: Logistics / Supply Chain / Distribution

Position Summary

Addison Group is partnering with our client to hire an Warehouse Operations Supervisor to support high-volume hiring efforts across multiple warehouse and distribution locations.

This role is responsible for managing the full recruitment lifecycle for hourly operations positions in a fast-paced logistics environment. The ideal candidate is highly organized, thrives in a metrics-driven setting, and has the ability to make confident hiring decisions while delivering a positive candidate experience. This position serves as a key recruiting partner to operations leadership and plays a critical role in achieving workforce planning and staffing objectives.

Key Responsibilities

High-Volume Recruiting

• Manage end-to-end recruiting activities for assigned warehouse and operations locations.
• Source, screen, interview, and evaluate candidates for hourly operational roles.
• Conduct a high volume of daily interviews while maintaining quality hiring standards.
• Assess candidate qualifications, experience, and alignment with business needs.
• Make hiring recommendations and employment decisions within established guidelines.
• Present and manage employment offers, including candidate follow-up and offer acceptance.
• Maintain proactive communication with candidates throughout the hiring process.

Business Partnership & Workforce Planning

• Act as the primary recruiting contact for assigned operations and warehouse leadership teams.
• Partner with managers to understand hiring forecasts, workforce planning needs, and staffing priorities.
• Provide regular updates on candidate pipelines, hiring activity, and recruitment progress.
• Support hiring initiatives designed to meet seasonal and peak-demand workforce requirements.

Recruiting Metrics & Reporting

• Achieve recruiting performance goals related to interview volume, hiring targets, offer acceptance rates, and time-to-fill metrics.
• Monitor recruiting activity and maintain accurate records within the Applicant Tracking System (ATS).
• Analyze recruiting trends and recommend improvements to enhance hiring efficiency and candidate quality.
• Support workforce reporting and talent acquisition analytics as needed.

Recruitment Operations & Compliance

• Ensure candidate evaluations, interview feedback, and hiring decisions are properly documented.
• Prepare and process employment offers in accordance with company policies and procedures.
• Partner with onboarding and recruiting operations teams to ensure a seamless transition from offer acceptance through new hire onboarding.
• Maintain compliance with federal, state, and local employment laws throughout the recruitment process.

Qualifications

• Experience managing full-cycle recruiting in a high-volume environment.
• Strong interviewing, candidate assessment, and decision-making skills.
• Ability to manage multiple requisitions and prioritize competing demands.
• Experience supporting warehouse, distribution, manufacturing, logistics, or operations hiring preferred.
• Strong communication and relationship-building skills with both candidates and business leaders.
• Comfortable working in a metrics-driven environment with established hiring goals and performance expectations.
• Proficiency with Applicant Tracking Systems (ATS) and recruiting technologies.
• Strong organizational skills and attention to detail.

Preferred Qualifications

• Experience recruiting for hourly operations, warehouse, distribution, or supply chain roles.
• Background supporting large-scale hiring initiatives or seasonal workforce ramp-ups.
• Experience partnering directly with operations leaders and workforce planning teams.
• Familiarity with recruiting analytics and KPI reporting.

Featured Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance