Enrollment Representative

Chamberlain University is committed to delivering a high‑value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide. Chamberlain is comprised of the College of Nursing and the College of Health Professions, offering bachelor, master, and doctoral programs across nursing, public health, social work, and physician assistant studies. This position is on‑site at our campus location in Phoenix, AZ, where an on‑site approach enhances creativity, innovation, communication, and relationship‑building, fostering a dynamic and collaborative work environment. Chamberlain is accredited by the Higher Learning Commission ( and is recognized by the U.S. Department of Education. Job Description Opportunity at a Glance Chamberlain University is at the forefront of healthcare and education and is looking to add additional colleagues to support our growing needs. We want positive, upbeat enrollment colleagues to support our future and current nurses in transforming healthcare. The initial contact you will make in enrollment impacts the entire length of our students’ journey here at Chamberlain. Join us here at Chamberlain, where you can belong to something greater. Responsibilities Proactively contact and respond to prospective students via telephone, email, and SMS using a contact strategy. Assess and qualify prospective students through pre‑qualification or interview to determine if Chamberlain University’s programs meet their academic and professional needs. Assist applicants through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction, and success. Build rapport and relationships via phone in a high‑volume environment. Remain compliant with University standards and policies while operating in a student‑centric environment. Adapt quickly to change and implement updates accordingly. Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals. Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day‑to‑day interactions. For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university. Perform other duties as assigned and comply with all policies and standards. Qualifications Bachelor’s Degree preferred. Has access to designated work‑from‑home office space with reliable high‑speed internet, or if hired for a specific campus, ability to report to the campus 4–5 days a week for a full‑time schedule. Exceptional verbal and written communication skills required. Proficient computer skills required, including experience with Microsoft Office programs. Ability to prioritize and multitask in a fast‑paced environment. Eager to learn, retain, and implement new information. Ability to work a flexible schedule, including weekends and evenings to accommodate student, departmental, and company needs. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20.00 and $33.00 per hour. Actual pay will be adjusted based on job‑related factors permitted by law (experience, training, geographic location, licensure, certifications, market factors, departmental budgets, responsibility). The position qualifies for the following benefits: Health, dental, vision, life and disability insurance 401(k) Retirement Program + 6% employer match 15 days of paid vacation per calendar year 12 paid holidays + 2 floating holidays More information on benefits: Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation #J-18808-Ljbffr Chamberlain University