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Registered Nurse (RN) - Virtual Nurse- Centralized Nursing Services

Spartanburg Regional Healthcare System

Job Requirements

Virtual Nurse- Centralized Nursing Services

Spartanburg Regional Healthcare System is implementing an onsite Virtual Nursing Program utilizing virtual care equipment and technology. Virtual Nurses will work from a centralized onsite "bunker" location within the hospital and provide remote nursing support to bedside teams through secure audio/video communication.

Essential Responsibilities

  • Complete admission history and documentation
  • Perform medication reconciliation
  • Assist with discharge education and discharge documentation
  • Support patient and family education
  • Assist bedside nurses with care coordination and administrative tasks
  • Collaborate with physicians, case management, pharmacy, and bedside nursing teams
  • Escalate patient concerns or changes in condition to bedside staff immediately
  • Maintain patient privacy and HIPAA compliance during all virtual interactions
  • Document accurately and timely within the electronic medical record
Equipment/Technology
  • Utilize virtual nursing equipment and software
  • Operate multiple monitors, cameras, headsets, and communication platforms
  • Troubleshoot minor equipment issues and communicate concerns appropriately
Work Environment
  • Position is located onsite in a designated virtual nursing operations center ("bunker")
  • Sedentary work environment with prolonged computer and monitor use
  • Frequent communication with patients, families, and interdisciplinary teams through virtual platforms
Qualifications
  • Current RN licensure in South Carolina
  • Minimum of 2 years acute care nursing experience preferred
  • Strong communication and critical thinking skills
  • Proficient computer and EMR skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous experience in telehealth or virtual nursing preferred
Program Goals
  • The Virtual Nursing Program is designed to:
  • Reduce administrative burden on bedside nurses
  • Increase direct bedside care time
  • Improve nurse retention and engagement
  • Enhance patient experience and education
  • Support safe, high-quality patient care
  • Improve patient throughput and reduce length of stay
Additional Expectations
  • Demonstrates professionalism and teamwork
  • Supports organizational mission, vision, and values
  • Participates in training and competency validation for virtual nursing workflows and technology
  • Maintains flexibility as the virtual nursing program expands across campuses and service lines
Vacancy posted 4 days ago
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