Administrative Assistant

Administrative Assistant

Richmond Center - Rockingham, NC 28379

Job Description

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance

Schedules appointments, prepares records for the daily appointments

Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes

May file, release and copy protected healthcare information

Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

May be asked to periodically oversee staff or lead by the Practice Manager.

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.