FT Replenishment Manager (H)

Retail Operations Manager

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE: Responsible for shelf inventory management within Center Store, including responsibility for the in-stock position for our customers. Collaborate with Store and Department leadership to plan for key events, holidays, and merchandising events.

DUTIES AND RESPONSIBILITIES:

• Order and maintain the product level of Center Store through proper utilization of CAO
• Train, coach, and influence associates on ways to grow sales, reduce shrink and increase customer satisfaction
• Partner with schedule writers to ensure all replenishment and CAO activities are properly scheduled
• Prioritize daily workload to ensure that variety and selection is available
• Set and achieve goals around continual in-stock service levels within Grocery, HBC, and DSD (between time of contracted service)
• Assist in planning proactively to address future business needs through the delivery of in-stock conditions and replenishment activities
• Maintain shelf allocations and replenishes in accordance with all policies, procedures and guidelines
• Support leadership and motivation within the store to promote a culture reflective of our Brand and Strategy
• Support the achievement of budgeted financial operating results with a focus on minimizing SHRINK, achieving labor results, managing operating inventory, controlling supply expense and overall productivity.
• Maintain an atmosphere of enthusiastic customer awareness with a primary emphasis on creating a positive shopping experiences
• Role model outstanding customer service, leveraging your skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
• Control store expenses through proper ordering of supplies
• Understand and use company tools such as CAO and average cost inventory system (ACIS)
• Ensure that ordering and receiving is accomplished in accordance with policies and guidelines
• Observe and correct all unsafe conditions that could cause associate or customer accidents. Report to Manager on Duty (MOD)
• Report to the MOD all associate and customer accidents in accordance with Food Lion's established procedures
• Assist with the physical Center Store inventory of product on hand
• Ensure compliance with local, state and federal regulations
• Adhere to all company guidelines, policies, procedures, and standard practices
• Successfully complete all training through computer based training, training packets, and training aid courses
• Perform all other duties as assigned

QUALIFICATIONS:

• High School graduate or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Good understanding of store operations preferred
• Ability and willingness to learn multiple task and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Ability to prioritize and work independently with minimal supervision
• Good understanding of ordering, CAO, and inventory systems

PHYSICAL REQUIREMENTS:

• Ability to use computers and other communication systems required to perform job functions
• Ability to use hand held computers for ordering, scan outs, and inventory management
• Stand 100% of the time, frequently walking short distances
• Ability to push or pull up to 2000 pounds using a pallet jack or float (stock cart)
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check invoices, dates, and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.