Automotive Service Advisor

Job DescriptionJob DescriptionCommission-Based Earnings | 90-Day Paid Training | Excellent BenefitsBill Cramer Chevrolet Buick GMC | Panama City, FLJoin a Family-Owned Dealership With 60 Years of Experience!Bill Cramer Chevrolet Buick GMC has proudly served the Panama City community for over 60 years. We're growing our Service Department and looking for a motivated Automotive Service Advisor to join our team!Earn an Above-Average Income! This is a commission-only position, but we'll bring the work to you! With strong customer demand and a growing Service Department, you'll have consistent opportunities to earn commissions without having to generate your own business.If you're outgoing, customer-focused, goal-oriented, and enjoy helping people, we'd love to meet you!What We Offer90-day paid training periodCommission-based earning potential with consistent customer demand401(k) with 2% employer matchHealth insurance after 60 days (company pays 75% of the base plan)Dental and vision insurance after 60 days3 weeks of paid vacationCompany-provided life insurance after one year5 paid holidaysSupportive, family-owned dealership environmentWhat You'll DoAs a Service Advisor, you'll serve as the primary point of contact between customers and our service technicians, ensuring customers receive excellent service and understand their vehicle's repair and maintenance needs.Greet customers, listen to their concerns, and identify their vehicle service needs.Recommend appropriate maintenance and repair services.Prepare repair orders and provide accurate service estimates.Explain recommended repairs, pricing, and warranty coverage.Communicate with technicians to ensure customer concerns are properly addressed.Keep customers informed about repair progress, costs, and completion timelines.Present additional repair recommendations identified during vehicle inspections.Maintain accurate customer records and service documentation.Help deliver an exceptional customer experience from check-in through vehicle pickup.What We're Looking ForPrevious Automotive Service Advisor experience preferred.Strong customer service and communication skills.Basic understanding of automotive maintenance and repair.Comfortable discussing repairs, estimates, and service recommendations with customers.Strong organizational skills and attention to detail.Confident, outgoing personality with a positive attitude.Motivated by goals and commission-based earning opportunities.Dependable team player with a strong work ethic.Valid driver's license with a clean driving record.Pre-Employment RequirementsAll applicants must successfully complete pre-employment screening, including a background check, drug screening, and motor vehicle record (MVR) check.Apply Today!Looking for an opportunity to grow your income with a dealership that keeps the work coming? Join the Bill Cramer Chevrolet Buick GMC team and build your career with a dealership that values its people!Bill Cramer Chevrolet Buick GMC is an Equal Opportunity Employer.