Supervisor

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today we are reinventing parking, because it’s everywhere and impacts everyone. Tomorrow we will power checkout‑free experiences anywhere you go, making everyday living, working, and playing remarkable – giving us back our most valuable asset, time. Responsibilities Assist in the day‑to‑day management of a location ensuring parking operations are handled within contractual guidelines and company policies, fostering good client relations and promoting a professional image and approach to the business. Participate in programs to improve client and customer satisfaction. Assist in the management of day‑to‑day activities of the assigned location. Assist with management duties as assigned. Courteously assist customers. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, oil spills and other items. Substitute for any position, if necessary. Have a thorough knowledge of all areas of the garage, major streets, landmarks and freeways in the area of the garage. Complete other duties as needed. Qualifications Education / Experience – Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Oral Communication – Speaks clearly; listens and gets clarification; responds well to questions. Written Communication – Writes clearly and informatively; able to read and interpret written information. Customer Service – Maintains a positive attitude; responds to requests for service and assistance. Adaptability – Adapts to changes in the work environment; able to deal with change, delays or unexpected events. Judgment – Exhibits sound and accurate judgment. License Requirement – Must maintain a valid state‑issued driver’s license, current address and acceptable driving record, if expected to drive a company vehicle or on company business. Physical Demands Employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. Employee is occasionally required to climb or balance; stoop, kneel or crouch. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision and ability to adjust focus. Salary Range : $10.98 – $13.98 per hour (+ tips). This role is eligible to earn tips in addition to the posted hourly rate. Benefits – Eligible employees participate in medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k) and paid time off. SP+ is an equal‑opportunity employer committed to recruiting, hiring, training and promoting, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other protected classes under federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess your candidacy for employment or promotion. AEDTs help evaluate an applicant’s application relative to the required job qualifications and responsibilities listed in this posting. If hired, your data may become part of your employee records. Applicants for a New York City posting can request an alternative selection process accommodation or have questions about our data retention policy by contacting View email address on click.appcast.io. Location US‑FL‑ORLANDO #J-18808-Ljbffr