Supervisor - Oro Valley Bicycles INA - Tucson, AZ

Supervisor - Oro Valley Bicycles INA - Tucson, AZ Specialized Innovation has guided our every decision since 1974. We’re a team of barrier‑breakers, disrupters, and problem solvers committed to building a diverse and inclusive workforce where every teammate can succeed. We’re looking for a teammate to help deliver quality products and world‑class rider care at our Oro Valley location. Job Summary The Supervisor balances a passion for people with retail excellence, acting as the front‑line point person for the store. As a host, mentor, and brand advocate, you provide quick, frictionless solutions to riders on the floor and remotely, driving sales, profitability, and overall rider satisfaction. How You’ll Make a Difference Deliver world‑class rider service that ensures ongoing sales and high levels of rider satisfaction Build and maintain connections with riders, asking questions and listening to their needs, then offering options and advice Inspire riders to buy, celebrate purchases, and create lasting positive impressions of Specialized and the purchase process Provide transformative, inclusive, ride‑focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, following the Specialized Retail Way Assist in ensuring visual merchandising standards are met and maintained, restock as needed, and keep product presentation areas clean and organized Maintain general cleanliness standards at store opening, throughout the day, and reset at close of business, including light janitorial duty Use company literature, resources, and available training to stay current on product features Show regular, dependable attendance and punctuality; conduct opening and closing responsibilities when the manager is absent What You Need to Win Passion for cycling and the Specialized brand Bike shop experience preferred; a current or former retail employee with 1+ year(s) of experience preferred Excellent communication skills to effectively interact with riders and team members Ability to work as business dictates, including weekends Ability to stand for extensive periods, occasionally walk, kneel, or reach; lift at least 50 lbs. using proper lifting skills Benefits Competitive health care (Medical PPO or HDHP), dental, vision, Health Savings Account (HSA) Short- and long-term disability; company-sponsored life insurance Optional term life, critical illness, and critical accident insurance Competitive vacation package; 401(k) with match; 8 weeks paid parental leave; paid company holidays Employee discounts on all product; Deep Partner retail discounts; Fitness & Events reimbursement; Uniform allowance; Employee Assistance Program; Commuter benefits (if applicable) We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. #J-18808-Ljbffr