Host/Hostess

Job Description

Job Description

M Brothers at Mayo is a 220-seat, 7,000 square foot upscale-casual restaurant at the medical centers Southside campus on San Pablo Road. The restaurant includes full-service dining plus full-service bar, and coffee shop plus a grab-and-go area. The sit-down restaurant is open both to hospital visitors and the general public.

We are looking to build our teams with positive, enthusiastic, like-minded people who share our energy and enthusiasm for creating the best dining experience for our guests. This is a great opportunity to take your hospitality skills to the next level with a company committed to the nurturing and professional development of its employees.

Our Hosts greet our guests upon arrival, inform guests of their wait time, escort guests to their table, and bid guests farewell as they leave. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and customer service skills.

Primary Responsibilities:

• Be a brand ambassador, ensuring each guest has a memorable experience
• Greet incoming and departing guests with genuine appreciation
• Escort guests to assigned table and attend to special needs
• Answer incoming calls, make reservations, and take to-go orders
• Package to-go meals for pick up
• Operate a POS system to accept payments for food and beverages
• Support and assist fellow team members whenever possible
• Contribute to an overall positive and collaborative environment

Qualifications and Skills:

• The genuine desire to provide outstanding hospitality to our guests
• Professional, well groomed, friendly, and courteous
• Ability to clearly communicate guests needs to servers, managers, etc.
• Ability to effectively communicate on the telephone
• Hardworking with a positive and upbeat attitude
• Comfortable working with a team
• Food Handler Certification a plus and will be required within 60 days of hire

Benefits and Perks:

• Food discounts at all Medure Brothers Culinary Concepts restaurants
• Health, Dental, Vision, and Life Insurance (full time employees)
• Paid Time Off (full time employees)
• Flexible work schedules to accommodate school, life, and family
• Fun and friendly work environment
• Opportunity to learn and grow with the company