CMA/LPN/Clinic Tech

Overview FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare. Obtains vital signs and general health information for patient chart and prepares patients for examination. Maintains patient health record in an up-to-date status especiallyregardingpain assessment and current medicationsheet. Assures documentation is complete, concise, andcorrect. Prepares andmaintainsexam rooms and medical equipment for patient visits. Contributes to plan of care for individuals and groups of patientsutilizingall principles to reduce medication errors when handling or calling in medications orrefills. Demonstrates initiative in suggesting and implementing problem solving approaches and planning performance ofservice. Prepares andmaintainsexam rooms and medical equipment for patient visitsregardingall safety checks and HIPAA guidelines and adapt same HIPAA principles to chart documentation and exposure, as well as discussing PHI in front of anyone other thanpatient. Triages patients and entersaccurateand concise data into the EMR while paying attention to spelling andclarity. Navigates the EMR system in an efficientmanner. Facilitates quality care managementthrubest practiceutilizationof the clinic EMR. Promotes continuity of care seen byappropriate actionsnotes and prompt followup. Answers phones, routes calls and or takesaccuratemessage. Demonstrates a sense ofurgency relating to patient's level ofdistress. Triages basic patient care needs, generating a telephone encounter depending upon the situation. Assure a duplicate message has not already beenstarted. Manages the scheduling of patient appointments. Registers new patients andmaintainscurrentaccurateup to date demographic and insurance information for all patients.Performs according to policy regulations associated with Privacy Notification, Medicare secondary, signed demographic registrations, consent to treat minor,etc. Identifiesbarriers related to Social Determents of Health (SDOH) and notifiesprovider. Verifies insurance eligibility, scans insurancecard. Checks patients in and or out for visit inappropriate manner. Accurate andappropriate useof ICD-10 and CPT codes. Processes patient referrals for tests and referrals to specialists. Monitors referral work queue for follow-up.Assistsnursing, if applicable, and/or other clinic personnel infollow upto ensure patient compliance, receipt of test results and reports from specialists. Be proactive in contacting patient with testresults. Forwards requests for Medical Records to Health Information Management Systems. Recognizes how fraud and abuse interplay into dailyrole. Ensures orders are entered correctly to captureappropriate charges. Refills medications according to medication refillguidelines. Identifiesbarriersrelevantto patient's individual needs being financial, emotional,physical, cultural, or spiritual(SDOH). Astute and sensitive to patient satisfaction as it pertainsto customer service- people skills inall clinicalsituations. Other duties as assigned but within the scope of practice for the CMA/RMA by the clinic manager and/or provider. Qualifications Education/formaltraining/licensure/certifications/experience: Graduate of an accredited program of Certified Medical Assistants/ Registered Medical Assistants or LPN license or NC Paramedic/ AEMT. Prefer at least one year of clinical experience in a physician office setting. PhysicalRequirements: Ability to access all areas of the facility; able to communicate clearly and concisely; visual andhearingacuity,ability to withstandlong periodsof walking, standing, sitting, occasional lifting, bending, and stooping. #J-18808-Ljbffr FirstHealth of the Carolinas, Inc.