Receptionist

Job Description

Job Description

Receptionist

Come join the team at  WeCare Centers at Avalon Care Center !

WeCare Centers at Avalon Care Center is actively seeking a motivated  Receptionist  for our community in  New Castle, PA. Our  Receptionist  is the first smiling face seen when entering our community! Answering phones, greeting visitors, scheduling resident transportation, and other administrative duties are all part of the daily routine.

Key Responsibilities

• Greet visitors, families and the general public.

• Controls the switchboard/intercom system.

• Schedule resident transportation for various clinical and community-based appointments.

• Receives incoming phone calls and screen calls for assigned Department Heads.

• Assists residents with questions and refers them to the necessary personnel as required.

• Sort and distribute mail for staff and residents.

• Must have working knowledge of fire procedures and all emergency codes.

• Assists various departments with the typing of memorandums, letters, forms, daily work schedules as needed using office equipment (i.e. copier, computer, typewriter, and fax machine).

• Deliver daily newspapers to residents who receive.

• Logs in visitors and vendors entering the building.

• Report to Med Nurse when meds are delivered from pharmacy.

• Sign for packages delivered and let Central Supply know of deliver.

• Distribute PT & OT schedules on request.

• Mail out any outgoing mail. Put postage on if necessary.

Skills, Knowledge and Expertise

• Previous customer service experience.

• Basic technical skills

• Previous medical filed experience preferred.

• The ability to organize, plan, and manage effectively.

Benefits

• Health Insurance 

• Dental Insurance 

• Vision Insurance 

• Voluntary Benefits 

• Same Day Pay

• EAP

About WeCare Centers

At WeCare Centers, we believe in not only providing exceptional care for our residents but also ensuring a supportive and enriching environment for our team. Our Voluntary Benefits Programs are designed to provide additional supportive services to our employees that can help them achieve their personal, financial, and health goals.

Equal Opportunity Employer Statement

WeCare HCC is an equal opportunity employer. We maintain a steadfast commitment to diversity and inclusion in the workplace, ensuring that every employee has the opportunity to thrive and contribute to our mission of compassionate care and community service.