AAA Roadside Assistance Driver

Position Summary AAA Topeka is seeking full‑time drivers to join our Roadside Assistance team. We are looking for dependable and empathetic individuals who truly love to help others whether it’s changing a flat tire, jumpstarting a car battery or towing a vehicle, and who don’t mind working outside in various weather conditions. Location and Availability Fleet work from home or remote positions. Primary residence must reside within the footprint of AAA Club Alliance Inc. located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. Responsibilities Provide lock‑out, fuel delivery, battery jump starts and tire change services. Sell and install car batteries (Mobile Battery position only). Communicate with members effectively to keep them informed and to ensure their safety. Make sound decisions regarding the safe service of vehicles and to accommodate member needs. Enter call information accurately into in‑truck technology, process payments, handle cash and complete reports as required. Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times. Support AAA by participating in special events (parades, television, radio, and social media) promoting the brand. Qualifications Minimum age 21 years. High school diploma or equivalent. Valid driver’s license for the state where you reside and maintenance of all state and local licensing requirements. Pass a physical examination as required by the Department of Transportation and/or company policy. Three years of experience in an automotive or mechanical environment, or a minimum of three years in a sales and/or customer service role is preferred. Able to lift and carry equipment weighing up to 75 pounds and bend, kneel, balance to change tires, inspect and push vehicles, and use hand tools to provide service. Pass satisfactory pre‑ and post‑employment screening results, including criminal, drug, and motor vehicle screening. Operate passenger vehicles and light‑medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle. Communicate effectively in writing, verbally, via email and using assigned technology such as GPS. Successfully complete required departmental training courses within 60 days of hire and additional future department training as required. No CDL required. Paid training provided. Hiring immediately. Benefits Competitive base rate of $20.25 per hour, based on experience. 10% shift differential for working 2nd shift – adds over $2.00 per hour. Overtime and monthly bonuses (potential to earn an additional $300–$500 per month). Over 3 weeks of paid time off. 8 paid holidays. 401(k) plan with company match up to 6% (first 4% matched at 125%). Medical, dental, vision and prescription coverage. Free life insurance. Free AAA membership. Tuition reimbursement. Paid training, uniforms and tools provided. Up to 2 weeks paid parental leave. Volunteer opportunities and 1 volunteer day per year. Equal Opportunity Employer ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to View email address on click.appcast.io. #J-18808-Ljbffr