Mainframe Engineer

Location: Chandler, AZ / Des Moines, IA (3 Days Onsite – Hybrid) Duration: 6+ Months (with possible extension) Pay Rate: $70/hr. on W2 Job Description Position will be working in the Mainframe platform support group Candidate must have Mainframe application support experience Client is seeking three identical Senior Specialty Systems Operations Engineers to join a Mainframe Production Support team supporting critical applications in a highly specialized, non-standard environment This role requires strong hands-on mainframe application support experience and the ability to work in a follow-the-sun model alongside offshore team Key Responsibilities Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applicatio Monitor production systems and ensure system stability and upti Analyze and troubleshoot failed mainframe jobs (JC Perform root cause analysis and support ad hoc job executio Partner with Production Control to restart and recover failed jo Respond to business user requests and application team nee Maintain and update incident tracking (ServiceNow, JIRA, Confluenc Monitor and respond to application group mailbox Document incidents, resolutions, and create JIRA stories for follow- Required Skills Strong experience in Mainframe Production Support (application support requir Technologies/Tools JCL, COBOL, CICS, DB2, CA7, IDCAMS, Main RIEVExperience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or simi lar)Ability to work in a high-volume, production-critical environ Additional Details Team is primarily based in Chandler, AZ (preferred loca tion)Candidates should be adaptable, proactive, and comfortable in a specialized/mainframe-heavy enviro nmentThis is not a typical platform support role—requires a niche ski In this contingent resource assignment, candidate may:Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engine ering.Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented fa ctors.Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client pers Required Qualifications ations:5 plus years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, edu #J-18808-Ljbffr PTR Global