Pharmaceutical Sales Specialist

Pharmaceutical Technical Sales SpecialistDifferentiate the science. Elevate the conversation. Win complex opportunities.At Waters, Pharmaceutical Technical Sales Specialists (TSS) play a critical role in advancing complex commercial opportunities by bringing deep scientific expertise and technical credibility to the customer interface. You will operate at the intersection of science and sales—partnering with Account Managers and Strategic Account teams to shape customer decisions, validate solutions, and accelerate deal progression.This is not a support function—it is a strategic, customer-facing role that directly influences win rates, technical differentiation, and customer confidence. You will engage with sophisticated pharmaceutical and biotech organizations, guiding them through evaluation, workflow optimization, and proof-of-concept activities.Success in this role requires scientific depth, consultative engagement, and commercial awareness—the ability to translate complex technical capabilities into compelling business and scientific outcomes.Provide specialized technical expertise to support complex pharmaceutical and biotech opportunities by enabling customers to evaluate solutions, optimize workflows, and make confident purchasing decisions.Act as a technical authority and strategic partner, strengthening competitive positioning and accelerating revenue outcomes within key pharma accounts.Key ResponsibilitiesProvide technical leadership across complex pharmaceutical and biotech sales opportunitiesPartner with Account Managers and Strategic Account Managers to shape and advance deal strategyStrengthen win probability through differentiated technical positioning and solution alignmentCustomer Engagement & Scientific ConsultationDeliver high-impact product demonstrations, technical presentations, and scientific consultationsEngage with customer stakeholders to understand workflows, challenges, and desired outcomesTranslate scientific and technical requirements into tailored solution recommendationsWorkflow Design & Solution OptimizationDesign and optimize customer workflows to improve efficiency, performance, and outcomesPosition integrated solutions across instruments, consumables, services, and softwareProvide insight-led recommendations that elevate the customer value propositionProof-of-Concept & Validation ActivitiesSupport evaluations, pilot programs, and proof-of-concept initiativesLead technical validation efforts to demonstrate solution effectiveness and performanceEnsure successful execution of customer trials that accelerate purchasing decisionsCompetitive DifferentiationArticulate Waters' technical advantages with clarity and credibilityPosition solutions effectively against competitors in complex, technical sales environmentsSupport the development of win strategies for high-value opportunitiesCross-Functional PartnershipCollaborate closely with Pharma Strategic Account Managers, Account Managers, Marketing, and Service teamsAct as a key technical interface between the customer and internal stakeholdersContribute insights to inform broader commercial and product strategiesWhat Success Looks LikeImproves win rates in complex pharmaceutical and biotech opportunitiesAccelerates sales cycles through effective technical engagementBuilds customer confidence in Waters' solutions and capabilitiesEnables successful evaluations, pilots, and proof-of-concept outcomesStrengthens technical differentiation in competitive environmentsDrives measurable growth within strategic pharma accountsQualifications & ExperienceRequiredBachelor's degree in Life Sciences, Chemistry, Biology, or related scientific fieldStrong scientific foundation with the ability to engage in technical customer discussionsDemonstrated communication and presentation skillsWillingness to travel nationally as requiredPreferredAdvanced degree (PhD or Master's) in relevant scientific disciplineExperience in technical sales, applications, laboratory, or customer-facing scientific rolesExperience supporting pharmaceutical and/or biotech customersExpertise in analytical workflows, instrumentation, or related technologiesProven ability to influence customer decisions in complex environmentsCore CompetenciesDeep Scientific & Technical ExpertiseTechnical / Consultative SellingCustomer-Centric Problem SolvingProduct Demonstration & StorytellingWorkflow Consulting & OptimizationCross-Functional CollaborationCommunication & InfluenceWhy WatersWaters plays a critical role in advancing scientific discovery and improving human health. Our teams partner with leading pharmaceutical and biotech organizations to solve some of the most complex analytical challenges.As part of Waters, you will:Work with a highly differentiated, market-leading scientific portfolioEngage directly with cutting-edge pharmaceutical and biotech customersPartner with world-class commercial and technical teamsOperate in a role that directly influences strategic wins and market differentiationWho Thrives in This RoleScientists who want to apply their expertise in a commercial, customer-facing environmentIndividuals who combine technical depth with strong communication and influence skillsProfessionals who enjoy solving complex problems and shaping customer decisionsTeam-oriented contributors who elevate both technical and commercial outcomesWho This Role Is Not ForIndividuals seeking purely laboratory-based roles with limited customer interactionCandidates uncomfortable operating in commercial, performance-driven environmentsThose who prefer transactional engagement over consultative, solution-based discussionsIndividuals who do not want to collaborate cross-functionally in dynamic sales settingsEqual OpportunityWaters is an Equal Opportunity Employer committed to building an inclusive workplace that empowers all employees to thrive.