Sr. Benefits Analyst

Global Benefits oversees integrated approach to overall employee wellbeing which includes: core benefits (health & welfare, retirement, time-off & LOA, commute, business travel, additional fringe benefits), physical, mental, financial, and social wellbeing programs, as well as cross functional engagement to cultivate a healthy, inclusive, and connected work environment. Reporting to the Director, Global Benefits the Sr. Benefits Analyst will focus on project work as well as supporting the day-to-day on-going operations of core benefit and wellbeing programs. While the primary focus will be US programs, the Sr. Benefits Analyst will also support benefit programs and initiatives across the globe as needed. Project Work Completion of various audits & data analyses such as: Commuter Benefit Utilization analysis, annual 401(k) vesting audit, HSA contribution audit, FSA non-discrimination testing Support Benefits team to prepare for People function AI chatbot implementation: KB article content audit and updates, assist with bot testing and validation Partner with US Benefits Consultant to develop process and framework for ongoing tracking of cost and utilization metrics for additional benefits & perk programs Developing process and templates for recouping overpayments from employees following Leave of Absence. General approach and process exists currently but needs to be refined for efficiency going forward. Other projects as needed On-going Operational Work Analytics & Reporting Analyze benefits data to assess the effectiveness of benefits programs and provide insights for decision-making. Prepare and present ad-hoc reports on the utilization and cost of benefits programs. Perform periodic audits to ensure operational and data integrity across internal and external systems. Manage and update benefit and wellbeing program metrics and dashboards. Prepare submissions for various benchmarking surveys. Operations & Administration Monitor on-going operations and conduct periodic audits to ensure data integrity across internal and external systems. Assisting with root cause analysis of various data and operational issues between systems and vendors (e.g., between benefit vendors, payroll provider, HRIS, etc.). Work with external and internal stakeholders (e.g., Payroll, IT, vendors etc.) to scope issue, identify fix, conduct testing, and validate solution. Identify and implement process changes for increased efficiency and improved employee experience. Utilize insights from employee support cases and industry best practices to develop new benefits portal content to drive increased employee self-service. Perform recurring or ad-hoc administrative tasks required for the effective program operation. Compliance & Risk Management Prepare submissions for various federal, state, and local compliance reporting such as 5500s, Non-Discrimination Testing, ACA, San Francisco Health Care Security Ordinance, etc. Leave of Absence Program Coordination Calculate bi-weekly leave of absence pay. Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field. A minimum of 5 years of experience in benefits administration and analysis, with progressive responsibility. Strong knowledge of US federal and state regulations governing employee benefit programs. Proficiency in benefits administration software and HRIS systems. Excellent communication skills, both written and verbal, with the ability to effectively communicate complex benefits information to employees. Experience with data analytics and reporting with solid proficiency in data analysis tools, including Microsoft Excel. Ability to work independently and as part of a team, with strong problem-solving capabilities. ServiceNow case management and content management experience a plus High tech industry experience a plus Compensation: $32 - $42.75 per hour #J-18808-Ljbffr