Tier 2 Technical Support Specialist Remote & Impactful

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Thought Industries, based in Boston, MA, is seeking a Customer Support Specialist II to resolve complex technical issues and provide exceptional customer service for our platform. This role emphasizes advanced troubleshooting, cross-functional collaboration, and process improvements to reduce recurring issues. The ideal candidate demonstrates strong analytical abilities, excellent communication, and a proactive approach to knowledge sharing, while thriving in a fast-paced, remote-friendly #J-18808-Ljbffr SmartRecruiters

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Vacancy posted 8 hours ago

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