Front Desk Lead

Benefits include Paid Time Off and Health/Vision/Dental Insurance options. The pay for this full-time position is $20.00 per hour. Responsibilities Stay abreast of local happenings, events, and offerings. Maintain open communication with the Area Director to stay up to date on operations and high-level matters. Ensure the concierge desk is always tidy and clean. Review daily shift notes, shift checklists, overnight reports, package audits, and any other implemented procedures. Ensure each client and guest receives a Warm Welcome and Fond Farewell across all shifts, and that service is professional and friendly. The Lead is expected to assist the Area Director with scheduled callouts and may be required to cover extra shifts if no trained associates are identified. Communicate all uniform needs with the Area Director. Promptly report any equipment malfunctions or needs to the Area Director and/or Property Manager. The Lead is responsible for supporting the Area Director in training staff effectively. The Lead should actively contribute suggestions for enhancing the property. Benefits Weekly Pay! Paid Training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements are available for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. Qualifications Front Desk Management Hospitality Management Outgoing Personality Teamwork Detail-Oriented Proactive Scheduling Accuracy Training & Teaching Others Client Relationship Skills Front Desk Lead • NFC Amenity Management #J-18808-Ljbffr Pho Prime, LLC