After-Hours 11th Hour Hospice Volunteer

After-Hours 11th Hour Program Volunteer

Bloom Healthcare is a leading provider of primary care, palliative care, and hospice services in the Greater Colorado Area. We are committed to enhancing the quality of life for people facing terminal illness by offering a comprehensive range of specialized care services. Our compassionate and dedicated team strives to create a meaningful experience for patients and their families.

Role Overview

We are seeking compassionate, reliable volunteers to support our After-Hours (AH) 11th Hour Program. These volunteers provide a calming presence for patients who are nearing end of life and offer supportive companionship to families during evenings, nights, weekends, and other after-hours times. This role is focused on vigil supportensuring that patients and families are not alone during the final stages of life. Due to the nature of after-hours care, volunteers must be comfortable working more independently while maintaining close communication with the on-call hospice team.

Responsibilities

• Provide a calm, supportive presence for patients who are actively dying or nearing end of life
• Offer emotional support and reassurance to family members and loved ones
• Sit vigil at bedside, ensuring no patient dies alone when possible
• Communicate any changes, concerns, or needs to the After-Hours On-Call (AOC) nurse
• Maintain a peaceful, respectful environment in alignment with patient and family wishes
• Support a comforting atmosphere (quiet presence, conversation if appropriate, reading, music, etc.)
• Adhere to all safety protocols, boundaries, and patient privacy policies

Important Role Boundaries

Volunteers in this role provide presence and emotional support only. They do not provide hands-on care. Volunteers may NOT:

• Perform personal care (turning, bathing, toileting, etc.)
• Administer or assist with medications
• Provide medical advice or interpret clinical information
• Replace clinical staff responsibilities

Qualifications

• Compassionate, calm, and emotionally grounded demeanor
• Ability to sit with patients and families during end-of-life moments
• Strong communication skills and ability to follow direction
• Comfortable working evenings, nights, weekends, or on short notice
• Ability to maintain composure in emotionally intense situations
• Willingness to follow clear escalation protocols and ask for support when

Benefits

• Comprehensive training and orientation program
• Opportunity to make a meaningful impact on the lives of individuals and their families
• Ongoing support from a dedicated volunteer coordinator
• Eligibility for special recognition and awards

Bloom Healthcare is an equal opportunity employer and welcomes volunteers from all backgrounds to apply.